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What is heartbeat?

Every day, numerous people visit hospitals or clinics, all sharing a common objective: to improve their overall quality of life. Yet, it has been a longstanding issue that few healthcare professionals actively track the long-term effects of treatment once patients leave their care. At Heartbeat, we believe that fostering follow-up communication between healthcare providers and patients results in significant benefits for both parties. Clinicians are able to gather valuable information regarding which treatments are most effective, while patients often enjoy better health outcomes and potentially longer lives when they are engaged in their own care processes. Patient-Reported Outcome Measures (PROMs) are structured and validated questionnaires that patients complete to evaluate their functional well-being and general health condition. Essentially, these measures enable patients to relay crucial information to their healthcare providers about the success of particular surgeries, medications, or treatments they have undergone, thus enhancing the overall healthcare experience for everyone involved. This continuous feedback mechanism is essential not only for improving treatment strategies but also for ensuring that patient perspectives play a crucial role in shaping medical decisions. Moreover, by incorporating these insights, the healthcare system can evolve to become more patient-centric and responsive to individual needs.

What is Doctible?

Doctible stands out as a premier patient engagement platform that is highly regarded by healthcare providers. It effectively draws in and retains patients by offering a wide array of features including online reputation management, website oversight, two-way texting, appointment reminders, traffic alerts, smart scheduling, digital forms, patient recall systems, targeted campaigns, and a virtual waiting room. Medical professionals and their teams value the automated processes designed for gathering online reviews, as well as the intuitive tools that simplify appointment scheduling and ensure punctuality. Furthermore, the platform's comprehensive solutions contribute to a smoother experience for both patients and healthcare staff alike.

Media

Media

Integrations Supported

KonnectzIT
Logit.io

Integrations Supported

ChiroTouch
OrthoTrac
PracticeWorks
Sensei Cloud
WinOMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$199
Choose between our Gold, Gold Plus, and Platinum packages on an annual plan or monthly subscription.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

heartbeat

Company Location

Germany

Company Website

heartbeat-med.com

Company Facts

Organization Name

Doctible

Date Founded

2013

Company Location

United States

Company Website

www.doctible.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Dental

Appointment Management
Appointment Reminders

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

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