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What is heartbeat?

Every day, numerous people visit hospitals or clinics, all sharing a common objective: to improve their overall quality of life. Yet, it has been a longstanding issue that few healthcare professionals actively track the long-term effects of treatment once patients leave their care. At Heartbeat, we believe that fostering follow-up communication between healthcare providers and patients results in significant benefits for both parties. Clinicians are able to gather valuable information regarding which treatments are most effective, while patients often enjoy better health outcomes and potentially longer lives when they are engaged in their own care processes. Patient-Reported Outcome Measures (PROMs) are structured and validated questionnaires that patients complete to evaluate their functional well-being and general health condition. Essentially, these measures enable patients to relay crucial information to their healthcare providers about the success of particular surgeries, medications, or treatments they have undergone, thus enhancing the overall healthcare experience for everyone involved. This continuous feedback mechanism is essential not only for improving treatment strategies but also for ensuring that patient perspectives play a crucial role in shaping medical decisions. Moreover, by incorporating these insights, the healthcare system can evolve to become more patient-centric and responsive to individual needs.

What is Doctor Qube?

Doctor Cube's hospital display system is designed to present a range of information such as wait times, the queue length, and scheduling details, but only Doctor Cube has the exclusive authority to customize these features completely. This design not only complements the hospital's overall aesthetic but also fosters a sense of unity throughout the facility. Patients can conveniently make appointments via their computers, smartphones, and other mobile devices, which guarantees a seamless experience tailored to each platform. In addition, a simple questionnaire feature is integrated into the reservation process to collect valuable patient feedback. The system also offers automated voice booking options, enabling users to schedule appointments over the phone, which is especially advantageous for clinics that cater to a significant number of elderly patients. Moreover, as a patient's appointment time draws near, they will receive a notification call to their registered phone number, which provides updates on their medical status or any temporary facility closures. This extensive communication strategy not only boosts patient engagement but also ensures that they remain well-informed and comfortable throughout their visit, ultimately enhancing their overall experience at the hospital. As a result, the system effectively bridges the gap between technological convenience and personalized patient care.

Media

Media

Integrations Supported

KonnectzIT
Logit.io

Integrations Supported

KonnectzIT
Logit.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

heartbeat

Company Location

Germany

Company Website

heartbeat-med.com

Company Facts

Organization Name

Doctor Qube

Company Location

Japan

Company Website

jtc.doctorqube.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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