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BookinglayerAn integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.
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What is hotelierAI?
hotelierAI is an innovative and all-encompassing guest management and CRM solution that seamlessly integrates with the hotelierDirect booking system. Utilizing advanced data analytics to assess, classify, and predict guest behaviors, it provides crucial insights into guest profiles for front desk operations. This capability allows you to create timely and relevant marketing campaigns designed with personalized content aimed at guests throughout their entire journey, from before their arrival to after their departure. Furthermore, it significantly improves the oversight of your social media presence and aids in preserving favorable review ratings for your establishment. Unlike traditional CRM systems, hotelierAI examines guests’ previous spending patterns, stay behaviors, and social demographics, delivering essential insights into the characteristics and requirements of your key clientele. This sophisticated approach enables a more profound comprehension of direct booking guests, helping you pinpoint and focus on your most profitable segments. Additionally, the platform supports the development of dynamic guest profiles that can be effortlessly shared among customer-facing teams across all your locations, ensuring a unified strategy in guest management. By fostering a comprehensive understanding of guest interactions, hotelierAI ultimately enhances guest satisfaction and cultivates long-term loyalty. As a result, hotels can create a more personalized experience that resonates with their clientele, further solidifying their reputation in the competitive hospitality industry.
What is Bigfoot Hospitality?
The hotel booking engine is an essential tool for hoteliers who want to cut out the commission fees typically charged by online travel agencies (OTAs) by enabling direct reservations through their own platforms. Bigfoot incorporates this booking engine effortlessly into your hotel’s website, which helps draw in guests directly while avoiding extra charges. We emphasize a user-friendly design, ensuring that potential visitors can effortlessly navigate the system on any device they prefer, making it easy for them to book rooms without the need for intermediaries. This cutting-edge online hotel reservation system not only streamlines operations for our clients but also significantly enhances their profitability by reducing reliance on OTAs. By giving hotels the capability to handle their bookings autonomously, we play a key role in fostering a more sustainable and lucrative business model within the hospitality sector. Furthermore, this approach allows hotels to build stronger relationships with their guests, creating an experience that encourages repeat visits and customer loyalty.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
digital hotelier
Date Founded
2001
Company Location
United Kingdom
Company Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Company Facts
Organization Name
Bigfoot Hospitality
Date Founded
2016
Company Location
India
Company Website
bigfoothospitality.com
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental