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What is hotelierAI?
hotelierAI is an innovative and all-encompassing guest management and CRM solution that seamlessly integrates with the hotelierDirect booking system. Utilizing advanced data analytics to assess, classify, and predict guest behaviors, it provides crucial insights into guest profiles for front desk operations. This capability allows you to create timely and relevant marketing campaigns designed with personalized content aimed at guests throughout their entire journey, from before their arrival to after their departure. Furthermore, it significantly improves the oversight of your social media presence and aids in preserving favorable review ratings for your establishment. Unlike traditional CRM systems, hotelierAI examines guests’ previous spending patterns, stay behaviors, and social demographics, delivering essential insights into the characteristics and requirements of your key clientele. This sophisticated approach enables a more profound comprehension of direct booking guests, helping you pinpoint and focus on your most profitable segments. Additionally, the platform supports the development of dynamic guest profiles that can be effortlessly shared among customer-facing teams across all your locations, ensuring a unified strategy in guest management. By fostering a comprehensive understanding of guest interactions, hotelierAI ultimately enhances guest satisfaction and cultivates long-term loyalty. As a result, hotels can create a more personalized experience that resonates with their clientele, further solidifying their reputation in the competitive hospitality industry.
What is Direct Booking Tools?
Direct Booking Tools offers a wide array of solutions designed to enhance direct booking rates and increase revenue for vacation rental businesses. It stands out as the first platform that presents the complete cost for prospective guests right next to the prices from online travel agencies (OTAs), with real-time updates on each property listing. This unique feature enables guests to easily understand the total they would pay and the savings they would enjoy by opting for direct booking instead of using services like Airbnb or Vrbo. By removing the need for off-site price comparisons and cutting down on marketing costs, businesses are equipped to capture valuable bookings more efficiently and at a lower acquisition cost. As your revenue grows, along with your commissions and returns on marketing investments, you can avoid OTA fees and their associated complexities. Highlighting the savings during the checkout process not only reinforces your "best price guarantee" but also helps minimize cart abandonment rates. Moreover, having access to essential data insights allows for better refinement of marketing strategies to boost booking conversions, all conveniently managed on one platform. This comprehensive approach not only simplifies operations but also gives vacation rental companies the tools they need to succeed in a highly competitive environment, ultimately fostering long-term growth and sustainability. The ability to continuously analyze performance metrics ensures that businesses stay ahead of industry trends and customer preferences.
Integrations Supported
Airbnb
Vrbo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$3 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
digital hotelier
Date Founded
2001
Company Location
United Kingdom
Company Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Company Facts
Organization Name
Direct Booking Tools
Company Location
United States
Company Website
www.directbookingtools.com/solutions