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What is hotelierAI?

hotelierAI is an innovative and all-encompassing guest management and CRM solution that seamlessly integrates with the hotelierDirect booking system. Utilizing advanced data analytics to assess, classify, and predict guest behaviors, it provides crucial insights into guest profiles for front desk operations. This capability allows you to create timely and relevant marketing campaigns designed with personalized content aimed at guests throughout their entire journey, from before their arrival to after their departure. Furthermore, it significantly improves the oversight of your social media presence and aids in preserving favorable review ratings for your establishment. Unlike traditional CRM systems, hotelierAI examines guests’ previous spending patterns, stay behaviors, and social demographics, delivering essential insights into the characteristics and requirements of your key clientele. This sophisticated approach enables a more profound comprehension of direct booking guests, helping you pinpoint and focus on your most profitable segments. Additionally, the platform supports the development of dynamic guest profiles that can be effortlessly shared among customer-facing teams across all your locations, ensuring a unified strategy in guest management. By fostering a comprehensive understanding of guest interactions, hotelierAI ultimately enhances guest satisfaction and cultivates long-term loyalty. As a result, hotels can create a more personalized experience that resonates with their clientele, further solidifying their reputation in the competitive hospitality industry.

What is Frontdesk Anywhere?

Frontdesk Anywhere is a cutting-edge software solution for managing hotels, resorts, motels, and management companies, specifically catering to independent establishments. This intuitive cloud-based platform includes all necessary tools to boost hotel efficiency and performance. Key features consist of an organized reservation management system, multiple online distribution channels, revenue enhancement instruments, detailed reporting capabilities, and tools for managing online reputation, as well as a robust booking engine and integrated credit card processing. Users are empowered to customize guest profiles, oversee availability calendars, create checklists, communicate with guests, and modify pricing, among various other functionalities. The system's accessibility allows users to operate their Property Management System (PMS) from any location at any time, transforming how front desk tasks, rate adjustments, guest communication, and housekeeping are handled. Furthermore, it generates crucial productivity reports that can greatly enhance daily hotel operations, offering swift insights into aspects like arrivals, departures, guest lists, and overall availability. With Frontdesk Anywhere, the process of managing a hotel is not only streamlined but also user-friendly, proving to be an indispensable resource for contemporary hospitality management. Ultimately, this innovative software equips hotel operators with the tools they need to adapt to the evolving demands of the industry.

Media

Media

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
LodgIQ
Odysys
OpenKey
TrustYou
UpsellGuru

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
LodgIQ
Odysys
OpenKey
TrustYou
UpsellGuru

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

digital hotelier

Date Founded

2001

Company Location

United Kingdom

Company Website

www.digitalhotelier.com/data-intelligence/guest-management-crm/

Company Facts

Organization Name

Frontdesk Anywhere

Date Founded

2009

Company Location

United States

Company Website

www.frontdeskanywhere.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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