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Ratings and Reviews 0 Ratings
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hotelierAI is an innovative and all-encompassing guest management and CRM solution that seamlessly integrates with the hotelierDirect booking system. Utilizing advanced data analytics to assess, classify, and predict guest behaviors, it provides crucial insights into guest profiles for front desk operations. This capability allows you to create timely and relevant marketing campaigns designed with personalized content aimed at guests throughout their entire journey, from before their arrival to after their departure. Furthermore, it significantly improves the oversight of your social media presence and aids in preserving favorable review ratings for your establishment. Unlike traditional CRM systems, hotelierAI examines guests’ previous spending patterns, stay behaviors, and social demographics, delivering essential insights into the characteristics and requirements of your key clientele. This sophisticated approach enables a more profound comprehension of direct booking guests, helping you pinpoint and focus on your most profitable segments. Additionally, the platform supports the development of dynamic guest profiles that can be effortlessly shared among customer-facing teams across all your locations, ensuring a unified strategy in guest management. By fostering a comprehensive understanding of guest interactions, hotelierAI ultimately enhances guest satisfaction and cultivates long-term loyalty. As a result, hotels can create a more personalized experience that resonates with their clientele, further solidifying their reputation in the competitive hospitality industry.
What is Optima?
Elevate your guests' experiences by allowing them to secure the most competitive rates through direct bookings on your website with the Optima Smart web booking engine. Managing prices, inventory, and restrictions associated with OTAs has become simpler than ever before. This user-friendly approach extends to critical functions like room upgrades and payment processing as well. Our research into customer revenue trends indicates that every client utilizing Optima has seen consistent revenue growth over time. We offer customized solutions tailored to your unique requirements, whether you oversee a boutique hotel, are part of a larger chain, or manage an apartment or guest house. Our dedicated support and development teams are passionate about delivering the most effective software solutions, ensuring you receive guidance throughout the entire process. With all our implementation and training personnel coming from hospitality backgrounds, we truly grasp the challenges you face. We are committed to helping you focus on what matters most: providing an outstanding experience for your guests while we manage the technical complexities. By joining forces with us, you can enhance your property management capabilities and create a warm and inviting atmosphere for every visitor. Together, we can transform your operational efficiency and guest satisfaction, setting your establishment apart in a competitive market.
Integrations Supported
Howazit
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
digital hotelier
Date Founded
2001
Company Location
United Kingdom
Company Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Company Facts
Organization Name
Silverbyte Systems
Date Founded
1992
Company Location
Israel
Company Website
www.silverbyte.com
Categories and Features
Categories and Features
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management