Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    256 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    203 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    131 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    133 Ratings
    Company Website
  • Lodgify Reviews & Ratings
    4,447 Ratings
    Company Website
  • Silverware Reviews & Ratings
    3 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    81 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,840 Ratings
    Company Website
  • Air Reviews & Ratings
    802 Ratings
    Company Website
  • Park Reviews & Ratings
    35 Ratings
    Company Website

What is hotelierAI?

hotelierAI is an innovative and all-encompassing guest management and CRM solution that seamlessly integrates with the hotelierDirect booking system. Utilizing advanced data analytics to assess, classify, and predict guest behaviors, it provides crucial insights into guest profiles for front desk operations. This capability allows you to create timely and relevant marketing campaigns designed with personalized content aimed at guests throughout their entire journey, from before their arrival to after their departure. Furthermore, it significantly improves the oversight of your social media presence and aids in preserving favorable review ratings for your establishment. Unlike traditional CRM systems, hotelierAI examines guests’ previous spending patterns, stay behaviors, and social demographics, delivering essential insights into the characteristics and requirements of your key clientele. This sophisticated approach enables a more profound comprehension of direct booking guests, helping you pinpoint and focus on your most profitable segments. Additionally, the platform supports the development of dynamic guest profiles that can be effortlessly shared among customer-facing teams across all your locations, ensuring a unified strategy in guest management. By fostering a comprehensive understanding of guest interactions, hotelierAI ultimately enhances guest satisfaction and cultivates long-term loyalty. As a result, hotels can create a more personalized experience that resonates with their clientele, further solidifying their reputation in the competitive hospitality industry.

What is Salesboom CRM?

The landscape of how travel agents and hospitality representatives manage hotel and travel reservations has evolved significantly with the emergence of CRM systems in the hospitality sector. Hotel operators have recognized and embraced the advantages that CRM software offers, leading to widespread adoption of on-demand Customer Relationship Management solutions within the industry. By utilizing CRM software, hoteliers can effectively lower distribution expenses, preserve their brand's reputation, and function without relying on industry discounting practices. Today's internet users are well-informed and discerning, favoring efficient and uninterrupted online experiences, which has led them to enthusiastically embrace e-billing and self-service options provided by hoteliers. Additionally, Salesboom's CRM software specifically designed for the hospitality industry enhances efficiency by integrating and synchronizing performance across various platforms, including call centers, billing systems, and sales channels, thereby streamlining operations. This holistic approach not only improves customer satisfaction but also supports hoteliers in maximizing their revenue potential.

Media

Media

Integrations Supported

Constant Contact
Docusign
Dropbox
GA Connector
Google Calendar
Google Drive
Google Voice
LinkedIn
Microsoft Outlook
Microsoft Word
QuickBooks Enterprise
QuickBooks Online
SYSPRO ERP
Sage 50
Sage Accounting
Sage Intacct
Sage X3
Slack
X (Twitter)

Integrations Supported

Constant Contact
Docusign
Dropbox
GA Connector
Google Calendar
Google Drive
Google Voice
LinkedIn
Microsoft Outlook
Microsoft Word
QuickBooks Enterprise
QuickBooks Online
SYSPRO ERP
Sage 50
Sage Accounting
Sage Intacct
Sage X3
Slack
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$14 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

digital hotelier

Date Founded

2001

Company Location

United Kingdom

Company Website

www.digitalhotelier.com/data-intelligence/guest-management-crm/

Company Facts

Organization Name

SalesBoom

Date Founded

2003

Company Location

Canada

Company Website

www.salesboom.com

Categories and Features

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

Popular Alternatives

Bingo CRM Reviews & Ratings

Bingo CRM

Bingoforge
Cendyn CRM Reviews & Ratings

Cendyn CRM

Cendyn
Cendyn CRM Reviews & Ratings

Cendyn CRM

Cendyn