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What is i-Laundry?

Maintain an extensive database of client information to improve personalized service, streamline processing, and guarantee complete customer satisfaction. Analyze customer spending behaviors while increasing sales through i-Laundry's integrated loyalty programs designed to benefit both the business and its clients. To motivate your current clientele, offer them bonus points for referring friends to your services. Keep your customers engaged by sending automatic notifications when their items are ready for pick-up, reminding them of any unclaimed garments, or simply thanking them for their patronage. i-Laundry is designed for touch screen devices, providing a convenient Dry Cleaning and Laundry Management experience right at your fingertips. The intuitive software is easy to learn, making it suitable for users of all levels. By boosting productivity, reducing errors, and minimizing service times, it effectively shortens wait times at the checkout. Employees will find it easy to adapt to the optimized transaction process, ensuring a seamless workflow. This holistic strategy not only enhances operational efficiency but also cultivates strong relationships with clients, leading to increased loyalty and satisfaction over time. Ultimately, a focus on customer engagement and service quality will contribute to long-term business success.

What is SSA Dry Clean POS and Delivery (DCD)?

The Dry Clean POS and Delivery Application is composed of several interconnected modules tailored specifically for a Dry Cleaning Company operating in the USA. This cutting-edge solution is designed to maximize customer convenience, enabling clients to request dry cleaning services online while enjoying the advantage of having their items picked up from their homes and returned after cleaning. To ensure that the team at SSA Soft could create a precise and effective solution, detailed initial requirements were carefully gathered for each module. Various factors were taken into consideration during the development process, including the necessity for a seamless and integrated user interface throughout the software. The design of the dry cleaning pickup and delivery system is organized in a multi-tiered fashion, effectively separating the application, data management, and physical layers to implement best practices in project management. Customers can effortlessly place their laundry and dry cleaning requests via dedicated iOS and Android applications, which are then promptly collected by assigned drivers. This streamlined approach not only bolsters operational efficiency but also significantly enhances the customer experience, simplifying the process for clients to handle their laundry needs. Furthermore, the application is continuously updated based on user feedback to ensure it remains aligned with customer expectations and industry standards.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$79.03 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

i-Laundry

Date Founded

2008

Company Location

South Africa

Company Website

i-laundry.com

Company Facts

Organization Name

SSA Soft

Date Founded

2006

Company Location

United States

Company Website

www.ssasoft.com/products/dcd/

Categories and Features

Dry Cleaning

Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)

Categories and Features

Dry Cleaning

Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)

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