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What is i.am.retailer?

Our Distributor Software and App provides a comprehensive solution designed to optimize wholesale operations for distributors across various industries, including FMCG, pharmaceuticals, and electronics. Featuring an intuitive interface, the order management system enables users to quickly generate and manage orders, facilitating smoother order placement and tracking processes. The platform incorporates real-time inventory tracking, helping businesses maintain optimal stock levels while reducing the risk of shortages. In addition, the payment processing module guarantees precise transactions and streamlines cash collection, equipped with tools for managing multiple denominations. The delivery management feature allows users to monitor delivery progress and invoice statuses instantly, effectively improving route efficiency for delivery teams. Moreover, sales representatives gain easy access to customer order histories along with timely reminders for upcoming store visits, significantly enhancing their field productivity. Overall, this software not only streamlines operations but also elevates customer satisfaction through its seamless integration of essential features, making it a vital asset for any distributor looking to thrive in a competitive market. By equipping businesses with such tools, they are better positioned to respond swiftly to market demands and customer needs.

What is Mekari Qontak?

Mekari Qontak stands as Indonesia's premier cloud-based omnichannel CRM application, streamlining sales processes and enhancing customer service efficiencies. It enables users to view comprehensive customer profiles, including conversation histories, offer statuses, and key points of contact. With the advantage of GPS live tracking, businesses can effectively monitor the performance of their field teams, ensuring optimal job oversight. Additionally, the platform allows for the organization of customer data access based on team roles, safeguarding sensitive information. Mekari Qontak boasts a plethora of real-time, end-to-end features designed to foster business growth and streamline operations. Furthermore, it serves as an integrated chat and telephone management solution, automating various aspects of business communications. Users can easily track their sales team's whereabouts and monitor important KPIs, activities, and metrics in real-time. To boost operational efficiency, the platform offers comprehensive customer service management capabilities, including a WhatsApp blast system, green tick chatbot, and multi-admin/device support. Notably, users can design and customize their bot messages effortlessly, without the need for programming knowledge, tailoring them to suit their specific requirements. This versatility makes Mekari Qontak an invaluable tool for businesses looking to enhance their customer engagement strategies and operational workflows.

Media

No images available

Media

Integrations Supported

IPOT
Instagram
LINE
Mekari Talenta
OpenCart
Shopee
Telegram
WhatsApp

Integrations Supported

IPOT
Instagram
LINE
Mekari Talenta
OpenCart
Shopee
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

$69.77 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

i.am.retailer

Date Founded

2018

Company Location

India

Company Website

app.iamretailer.com

Company Facts

Organization Name

Mekari

Company Location

Indonesia

Company Website

mekari.com/produk/qontak/

Categories and Features

App Makers

Collaboration Tools
Compatibility Testing
Deployment Management
Drag & Drop
For eCommerce
Forms Creation
Iteration Management
Mobile Apps
No-Code
Pre-Built Templates
Visual Modeling
Web Apps
Workflow Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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