What is Barantum CRM?

Barantum CRM stands out as a premier all-in-one CRM solution in Indonesia, designed to enhance customer engagement while addressing all aspects of customer relationship management, including Sales CRM, Canvassing CRM, Omnichannel Chat, Ticketing & Help Desk, and Call Center Solutions. Additionally, Barantum is recognized as a reliable WhatsApp API Solution provider in Indonesia, with hundreds of businesses already benefiting from its services. Currently, over 500 businesses spanning various industries and 18,000 users rely on Barantum, reinforcing our belief that an effective CRM system should comprehensively address all needs from beginning to end. You can boost your sales performance with Barantum for as little as IDR 299k per user per month or take advantage of our FREE 7-DAY TRIAL to experience the benefits firsthand.

WHY CHOOSE BARANTUM?
1. A single platform that caters to all your customer relationship management requirements.
2. Extensive and adaptable features suitable for a wide range of industries.
3. An intuitive user interface that is straightforward and easy to navigate.
4. Prompt and reliable customer support available around the clock.
5. Join a growing community of satisfied users who have transformed their business operations.

Pricing

Price Starts At:
IDR 299K
Price Overview:
Price for one user per month with minimum 3 users. Available for Standard, Professional and Enterprise plans.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Barantum CRM provides an API
All Barantum CRM Integrations
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Company Facts

Company Name:
Barantum
Date Founded:
2015
Company Location:
Indonesia
Company Website:
www.barantum.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English
Indonesian

Barantum CRM Categories and Features

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Barantum CRM Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: CSO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use CRM and best support & after sales service

    Date: Oct 26 2023
    Summary

    Very good experience and recommended for all in integration CRM, Call Center and Chats. Their ecosystem is the best.

    Positive

    Use Barantum for few years. Their support is the best in term of service quality, product knowledge and fast respond.

    Negative

    Nothing much to complain.
    Maybe some improvement for AI Integration which they said will be done in Q4 2023.

    Read More...
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