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What is iCareManager?

iCM serves as a robust electronic health record (EHR) system designed specifically for facilities providing long-term care. This advanced software offers a wide range of features that facilitate the management of resident health information, staff records, and administrative tasks, all while reducing potential risks and ensuring compliance with healthcare regulations. Among its key features are alerts, reminders, follow-up systems, trend analysis, reporting tools, and support for interoperability and coordinated care, in addition to care plans, assessments, and electronic medication administration records (eMAR). Furthermore, the platform aims to improve communication among healthcare professionals, promoting a more cohesive and collaborative approach to patient care. By streamlining operations and enhancing data accessibility, iCM ultimately contributes to better health outcomes for residents.

What is Continuum CRM?

Continuum CRM is designed to handle complex fee and deposit structures, generate merged documents for contracts and agreements, and provide shared calendars, all while integrating a dynamic workflow engine that effectively navigates potential clients through lengthy sales processes. Its inventory management feature carefully monitors the lifecycle of each residence, from the move-in phase to move-out, equipping organizations with essential data on occupancy rates, turnover metrics, and marketability. Moreover, Continuum CRM includes an email marketing system that allows users to easily track and manage their email campaigns. The scheduling capability further optimizes marketing automation efforts, ensuring timely outreach. Built to accommodate diverse sales approaches, our customizable workflow engine comes with predefined protocols for residential and assisted living, inventory management, referral networks, event planning, and promotional tactics. In addition, the referral network component provides users with crucial insights into their most successful referral sources, allowing them to fine-tune their marketing strategies and enhance overall operations. This all-encompassing approach guarantees that every facet of client engagement and marketing is streamlined for maximum efficiency and effectiveness, fostering improved client relationships and ultimately driving business growth. By integrating these tools, Continuum CRM empowers organizations to achieve a competitive edge in their respective markets.

Media

Media

Integrations Supported

FrameworkLTC
Google Cloud Platform
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Microsoft Office 2021
Microsoft Outlook
Microsoft Word

Integrations Supported

FrameworkLTC
Google Cloud Platform
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Microsoft Office 2021
Microsoft Outlook
Microsoft Word

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iCareManager

Date Founded

2011

Company Location

United States

Company Website

icaremanager.com

Company Facts

Organization Name

Continuum CRM

Company Location

United States

Company Website

www.continuumcrm.com

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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