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What is iCentral?

Create engaging narrative-style merge forms that effectively combine data, text, images, and additional elements. With built-in notifications for overdue progress notes and service gaps, your team will remain updated on essential tasks. Billing and payroll processes are automatically monitored when a provider logs a visit or when a service coordinator inputs a note. Service Coordinators can conveniently access their client cases and quickly enter both billable and non-billable notes. The system performs automatic calculations for minutes and units, ensuring that billing is ready for review. Customizable design tools allow you to develop personalized applications, forms, reports, dashboards, checklists, alerts, and automated workflows. iCentral partners with industry experts and clients to create all-encompassing solutions tailored for diverse markets. Every application is crafted with specific user roles in mind, making them easy to use. Additionally, we offer a variety of examples of solutions that are ready for immediate implementation. Contact us for a demo to experience their capabilities firsthand and discover how they can enhance your organization’s efficiency. We are dedicated to helping you transform your operational processes into streamlined and effective workflows.

What is Infor Professional Services Automation (PSA)?

The Infor Professional Services Automation (PSA) suite is a flexible tool designed for effective project portfolio management, allowing organizations to monitor and manage client projects with ease. It incorporates a range of components such as personnel, processes, technologies, and financial factors, providing businesses with improved visibility and centralized management over client bids, sales proposals, as well as billable and non-billable project activities, which enhances the efficiency of resource allocation. Featuring a user-friendly interface, Infor PSA provides project managers with the essential tools needed to control costs, resources, and timelines, thereby optimizing delivery effectiveness and allowing users to work within their existing systems without requiring extensive setup. Furthermore, by synchronizing critical project financial data with major accounting systems, the Infor PSA suite enables professional services firms to achieve better margin management and a more coherent flow of information, ultimately refining their entire portfolio of client projects for increased success. This extensive functionality ensures that organizations can swiftly adapt to evolving project requirements while upholding a high standard of service delivery, fostering an environment of continuous improvement and excellence. Additionally, as firms leverage these capabilities, they position themselves strategically to capitalize on future opportunities and challenges in the marketplace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iCentral

Date Founded

2002

Company Website

www.icentralapps.com

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/professional-services-automation

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Categories and Features

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

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