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What is iDNA?

iDNA Applications offers an automated evaluation of application design elements and code snippets, allowing for the assessment and ranking of their complexity. This functionality enables you to quickly identify simpler applications, allowing you to focus your resources on those that are more intricate and require substantial redevelopment efforts. As you embark on your modernization or migration project, this targeted approach helps you streamline your priorities and secure early successes. Leveraging visualized analytics provides crucial insights that enhance your decision-making capabilities. Furthermore, the tool supports the automatic discovery and classification of applications based on their design characteristics. This feature allows for the swift identification of applications that are outdated and suitable for archiving. In addition, it aids developers in saving time by revealing code similarities across different applications. A thorough understanding of your Domino applications and their associated data offers a comprehensive perspective, which is essential for accurate project planning. Ultimately, this deep knowledge enables teams to optimize their workflows and significantly boost overall productivity. This process not only simplifies the management of application portfolios but also fosters an environment for continuous improvement and innovation.

What is Oracle Intelligent Advisor?

Oracle Intelligent Advisor equips service agents to deliver precise and customized guidance to each customer. This cutting-edge decision automation solution allows business users to establish rules that guarantee the advice provided is both consistent and straightforward, significantly improving the efficiency and personalization of customer interactions. Customers are empowered to independently address both simple and complex issues. Through the utilization of intelligent online interviews, users obtain tailored advice that fits their unique circumstances. Business users can effortlessly configure this guidance using either a web browser or a desktop development tool, streamlining the process. Moreover, these users can design and manage rules without the need for a programmer's assistance, further enhancing usability. The platform's capability to facilitate the creation and execution of decision-making services directly in a web browser eliminates the necessity for any separate desktop software installation or management. In addition, this solution centralizes distinct application logic, making it easy to disseminate decision-making rules among all relevant parties. By improving service efficiency and promoting collaboration among teams, Oracle Intelligent Advisor ultimately delivers a comprehensive approach to customer service that benefits both agents and customers alike. This ensures a more cohesive and efficient operational environment.

Media

Media

Integrations Supported

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Integrations Supported

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Panagenda

Date Founded

2007

Company Location

Austria

Company Website

www.panagenda.com/products/idna/

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/service/intelligent-advisor/

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

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