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What is iDox.ai Guardrail?

iDox.ai Guardrail acts as an immediate protective layer for AI applications, aimed at preventing the exposure of sensitive data during generative AI activities. This cutting-edge solution operates at the endpoint level, intercepting user prompts, uploaded documents, and all forms of AI interactions before any data is sent from the user's device. Guardrail utilizes policy-based strategies to detect and block the unauthorized dissemination of sensitive information, such as personally identifiable information (PII), protected health information (PHI), payment card information (PCI), intellectual property, and various other confidential business details. Unlike traditional data loss prevention (DLP) systems, Guardrail is specifically designed for AI applications, constantly monitoring user interactions with platforms like ChatGPT, Microsoft Copilot, and Claude, while implementing protective measures in real-time to maintain security. Its notable features include continuous oversight of user prompts and file submissions, the capability to recognize sensitive data with AI awareness, immediate anonymization and sanitization of data, protection against risks posed by AI agents—such as unauthorized access incidents (like OpenClaw)—and the enforcement of website whitelisting along with strict policy implementation. Moreover, Guardrail not only bolsters user trust in AI technologies but also aligns with data privacy regulations, ensuring that users can engage with AI tools without concerns about compromising their sensitive information. This proactive approach positions Guardrail as an essential component in the evolving landscape of AI security.

What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

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Integrations Supported

ChatGPT
Claude
Microsoft Copilot
OpenClaw
iDox.ai Suite

Integrations Supported

API Availability

API Availability

Pricing Information

$9/device/month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iDox.ai

Date Founded

2024

Company Location

United States

Company Website

www.idox.ai/

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Categories and Features

AI Governance

Not specified

AI Guardrails

Not specified

AI Security

Not specified

Data Anonymization

Not specified

Data Governance

Not specified

Data Masking

Not specified

Data Security

Not specified

Categories and Features

PCI Compliance

Not specified

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