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What is iELS?

iELS introduces a powerful marketing strategy aimed at helping businesses identify, keep, and boost customer loyalty by rewarding their patrons. This thorough and enduring strategy enables companies to create flexible and dynamic business rules that promote loyalty effectively. Referred to as the cutting-edge E-Loyalty System, iELS can be customized to address the changing demands of clients, ensuring they are prepared for both present and future challenges. It empowers organizations to utilize sophisticated web-based applications while enabling the smooth implementation of electronic data capture (EDC) terminals at customer interaction points. With its unique and efficient loyalty marketing framework, iELS provides unmatched adaptability in developing a comprehensive solution that aligns with the long-term goals and strategies of its clients. Investing in loyalty marketing allows businesses to significantly improve customer retention, which in turn can lead to increased profitability and sustained growth in a competitive landscape. Furthermore, maintaining a consistent focus on customer engagement is crucial for nurturing enduring relationships in today’s rapidly evolving business environment. Ultimately, a strong loyalty program can transform how businesses connect with their customers, fostering a sense of community and trust.

What is Capillary Loyalty+?

The Capillary Loyalty+ platform empowers brands to build and nurture strong connections with their most valuable customers by providing them with personalized rewards that are specifically tailored to their preferences. This adaptable omnichannel solution facilitates both transactional and behavioral engagements across a variety of channels, significantly increasing the likelihood of repeat purchases through a customized loyalty program software. By fostering brand loyalty, it encourages existing customers to return by strategically incentivizing their preferred actions within an all-encompassing loyalty framework. Capillary Loyalty Software equips brands with essential tools to nurture their top clientele by offering rewards that align with individual preferences. Its versatility extends across multiple touchpoints, including in-store experiences, eCommerce platforms, mobile websites, and applications, while also incorporating features such as custom reporting and visual dashboards. These capabilities enable businesses to assess the health of their customer base, pinpoint at-risk customers, and gain a unified perspective on purchasing behaviors, ultimately leading to a deeper understanding of consumer patterns. Moreover, the platform's sophisticated analytics provide brands with the insights necessary to refine their marketing strategies and further boost customer engagement, creating a more robust relationship with their audience over time. In this way, the Capillary Loyalty+ platform not only enhances customer satisfaction but also drives long-term business growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25,000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cardbiz Solutions

Company Website

www.cardbiz.com.my/products/software/loyalty-program-iels

Company Facts

Organization Name

Capillary Technologies

Date Founded

2008

Company Location

Singapore

Company Website

www.capillarytech.com/products/loyalty-plus/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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