TrueLoyal Reviews & Ratings

TrueLoyal

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 35 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is iELS?

iELS introduces a powerful marketing strategy aimed at helping businesses identify, keep, and boost customer loyalty by rewarding their patrons. This thorough and enduring strategy enables companies to create flexible and dynamic business rules that promote loyalty effectively. Referred to as the cutting-edge E-Loyalty System, iELS can be customized to address the changing demands of clients, ensuring they are prepared for both present and future challenges. It empowers organizations to utilize sophisticated web-based applications while enabling the smooth implementation of electronic data capture (EDC) terminals at customer interaction points. With its unique and efficient loyalty marketing framework, iELS provides unmatched adaptability in developing a comprehensive solution that aligns with the long-term goals and strategies of its clients. Investing in loyalty marketing allows businesses to significantly improve customer retention, which in turn can lead to increased profitability and sustained growth in a competitive landscape. Furthermore, maintaining a consistent focus on customer engagement is crucial for nurturing enduring relationships in today’s rapidly evolving business environment. Ultimately, a strong loyalty program can transform how businesses connect with their customers, fostering a sense of community and trust.

What is TrueLoyal?

TrueLoyal delivers a next-generation loyalty platform that helps consumer brands keep customers engaged for life. Leveraging AI-driven personalization and omnichannel integration, it allows businesses to design and manage loyalty programs that work across eCommerce, retail, and distributor networks. The platform includes features such as gamification, rewards catalogs, predictive churn prevention, advocacy programs, and receipt-based engagement, enabling brands to turn every interaction into an opportunity for retention. With advanced analytics and data collection, TrueLoyal empowers companies to capture zero- and first-party data to fuel smarter marketing decisions. Its pre-built integrations and open API ensure seamless connectivity with major systems, reducing complexity and accelerating deployment. Case studies from industries like beauty, automotive, and food & beverage highlight measurable results, including over 150% increases in repeat revenue and significant boosts in customer satisfaction scores. Beyond the technology, TrueLoyal offers consulting and strategy services to ensure brands launch with confidence and continuously optimize their programs. Customers benefit from a holistic loyalty ecosystem that drives advocacy through social commerce, user-generated content, surveys, and product sampling. By aligning loyalty initiatives with brand strategy, TrueLoyal transforms transactional relationships into long-term partnerships. Its mission is to provide brands with the flexibility, intelligence, and tools they need to scale retention and revenue in a sustainable way.

Media

Media

Integrations Supported

Integrations Supported

Bazaarvoice
BigCommerce
Clover
Klaviyo
Listrak
Magento
Miva
NetSuite
NetSuite CRM
PowerReviews
Salesforce
Salesforce Agentforce Commerce
Shopgate
Shopify
Shopify POS
Stackreaction
Trustpilot
WordPress
Yotpo

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cardbiz Solutions

Company Website

www.cardbiz.com.my/products/software/loyalty-program-iels

Company Facts

Organization Name

TrueLoyal

Date Founded

2010

Company Location

United States

Company Website

trueloyal.com

Categories and Features

Customer Loyalty

Loyalty Card System

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Marketing Analytics

Campaign Management
Dashboard
Performance Metrics

Referral

Campaign Management
Loyalty Program
Rewards Management

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