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What is iFollow?

Adopting a mobile-first approach to incident management greatly shortens the time from detection to response. Our advanced Security Services provide clients with state-of-the-art technology that allows for live video streaming and real-time location sharing with security teams during incidents. With our adaptable pricing model, you can decide how and when to charge your clients. You may choose to integrate the iFollowAlerts program into your existing services or offer it as a standalone product. Costs are incurred solely based on bandwidth usage, ensuring clear pricing without any hidden fees. Thanks to our intuitive Control Hub and easy-to-navigate interface, your entire security team can be operational in less than 48 hours, facilitating efficient alert management with limited training. The iFollow Alerts system empowers your personnel to operate beyond the confines of a desk, as the Control Hub is fully responsive and tailored for mobile use. In fact, many users with desktop access prefer our mobile solution, showcasing its practicality and efficiency for dynamic operations. This versatility enhances coverage and accelerates response times, ultimately improving the effectiveness of your overall security measures. Moreover, having a mobile solution in place allows for seamless coordination among team members, fostering a proactive approach to incident management.

What is Desktop Alert?

Desktop Alert plays a crucial role in facilitating communication among emergency response teams across the country and various sectors by delivering urgent and important messages worldwide. It provides a suite of communication tools that guarantee essential information, such as threat notifications and corporate alerts, reaches users through various channels including computer screens, email, mobile devices, SMS, and large display systems or kiosks. Remarkably, Desktop Alert holds the distinction of being the only internal communications provider in the United States to receive the esteemed DISA security certification from the Department of Defense. Its diverse clientele features notable government organizations such as the US Department of Defense, NATO Enterprise Worldwide (as their exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Furthermore, the company caters to numerous corporate clients, which include giants like Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This exceptional status as a certified vendor highlights Desktop Alert's significant contribution to improving communication security and operational efficiency during critical incidents. The company's innovative approach to communication technology ensures that vital messages are delivered promptly, thereby enhancing overall situational awareness in emergencies.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iFollow

Company Location

United States

Company Website

ifollow.com

Company Facts

Organization Name

Desktop Alert

Date Founded

2001

Company Location

United States

Company Website

www.desktopalert.net

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

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