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What is iFollow?

Adopting a mobile-first approach to incident management greatly shortens the time from detection to response. Our advanced Security Services provide clients with state-of-the-art technology that allows for live video streaming and real-time location sharing with security teams during incidents. With our adaptable pricing model, you can decide how and when to charge your clients. You may choose to integrate the iFollowAlerts program into your existing services or offer it as a standalone product. Costs are incurred solely based on bandwidth usage, ensuring clear pricing without any hidden fees. Thanks to our intuitive Control Hub and easy-to-navigate interface, your entire security team can be operational in less than 48 hours, facilitating efficient alert management with limited training. The iFollow Alerts system empowers your personnel to operate beyond the confines of a desk, as the Control Hub is fully responsive and tailored for mobile use. In fact, many users with desktop access prefer our mobile solution, showcasing its practicality and efficiency for dynamic operations. This versatility enhances coverage and accelerates response times, ultimately improving the effectiveness of your overall security measures. Moreover, having a mobile solution in place allows for seamless coordination among team members, fostering a proactive approach to incident management.

What is INCITE?

INCITE® serves as a mobile-focused communications and training platform specifically designed for frontline workers. It delivers immediate access to vital information and skills that drive revenue, increase productivity, and promote engaging customer interactions. Users can enjoy uninterrupted video streaming without facing bandwidth challenges. The analytics generated is practical and beneficial for all management tiers. Beyond being just a brand logo, the platform simplifies the process of creating, targeting, and distributing training and communication materials. Its implementation is quick, typically taking weeks instead of months, and it stands as an enterprise-grade, PCI-compliant solution that operates on a global level. By supporting training for employees who aren't on the front lines with customers, INCITE® effectively reduces off-the-floor training costs. This method not only cuts down on travel expenses but also lessens the need for in-person training sessions. Additionally, the platform is tailored to significantly improve sales, productivity, and employee retention while simultaneously decreasing the volume of IT support requests related to video bandwidth challenges. It also alleviates the strain on IT support teams by offering an easy-to-use content management system (CMS). Furthermore, it diminishes the necessity for printing, copying, and shipping instructional materials, as well as avoiding extra charges for increased bandwidth through its groundbreaking non-streaming technology. Ultimately, INCITE® transforms how organizations engage in training and communication, adapting seamlessly to the demands of a fast-moving environment while promoting efficient learning.

Media

Media

Integrations Supported

Zoom

Integrations Supported

Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iFollow

Company Location

United States

Company Website

ifollow.com

Company Facts

Organization Name

Multimedia Plus

Date Founded

1997

Company Location

United States

Company Website

multimediaplus.com

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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