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What is iFollow?

Adopting a mobile-first approach to incident management greatly shortens the time from detection to response. Our advanced Security Services provide clients with state-of-the-art technology that allows for live video streaming and real-time location sharing with security teams during incidents. With our adaptable pricing model, you can decide how and when to charge your clients. You may choose to integrate the iFollowAlerts program into your existing services or offer it as a standalone product. Costs are incurred solely based on bandwidth usage, ensuring clear pricing without any hidden fees. Thanks to our intuitive Control Hub and easy-to-navigate interface, your entire security team can be operational in less than 48 hours, facilitating efficient alert management with limited training. The iFollow Alerts system empowers your personnel to operate beyond the confines of a desk, as the Control Hub is fully responsive and tailored for mobile use. In fact, many users with desktop access prefer our mobile solution, showcasing its practicality and efficiency for dynamic operations. This versatility enhances coverage and accelerates response times, ultimately improving the effectiveness of your overall security measures. Moreover, having a mobile solution in place allows for seamless coordination among team members, fostering a proactive approach to incident management.

What is OnPage?

OnPage is a comprehensive incident management platform that seamlessly integrates with a secure mobile application, enhancing the effectiveness of response teams and maximizing their digital technology investments. With robust escalation features, on-call capabilities, and continuous notifications, OnPage guarantees that essential alerts reach IT and healthcare professionals without delay. Trusted by various organizations, OnPage helps manage vital notifications, whether the goal is to decrease IT infrastructure downtime or to expedite incident response times in medical settings. This platform plays a crucial role in enhancing communication across multiple sectors, including healthcare, IT support, and manufacturing. OnPage ensures that critical messages are delivered to the appropriate individuals promptly, and users can monitor the progress of each notification thanks to detailed, time-stamped audit trails. This level of tracking not only boosts accountability but also enhances overall operational efficiency.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per year
Free Trial Offered?
Free Version

Pricing Information

$13.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iFollow

Company Location

United States

Company Website

ifollow.com

Company Facts

Organization Name

OnPage

Date Founded

2011

Company Location

United States

Company Website

www.onpage.com

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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