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What is iMars?

iMARS acts as a holistic solution tailored for the upkeep and repair of containers, functioning as an intelligent resource for ocean carriers and container leasing companies. It provides a consolidated platform that enables all stakeholders in the maintenance and repair cycle to effectively oversee their workflows with transparency and efficiency. This versatile software comprises several stand-alone modules, encompassing M&R workflow, depot tariff evaluations, approval validation, proforma invoicing, and analytical reporting. By promoting faster decision-making and improved tracking of approvals, iMARS boosts the operational productivity of both container proprietors and M&R managers. The system aims to optimize approval processes, thereby reducing the financial burden linked to maintenance and repair tasks. Furthermore, it supports the personalization of M&R workflows and includes checks to validate repair codes. Assignments for cost recovery can be allocated to recovery agents, ensuring a well-organized follow-up on repair costs. With its intuitive interface, iMARS plays a crucial role in enhancing the overall efficiency of container maintenance procedures. This innovative approach not only streamlines workflows but also fosters collaboration among all parties involved in the container repair process.

What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

Media

Media

No images available

Integrations Supported

Citizen RIMS

Integrations Supported

Citizen RIMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

£100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iInterchange Systems

Company Location

India

Company Website

www.iinterchange.com/container-maintenance-and-repair/

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Categories and Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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