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What is iNovah?

Your community will value the ease of access provided. One-stop shopping and an excellent customer service experience rank as primary objectives. We recognize the importance of responding to customer needs and the necessity of standardizing revenue management practices. Designed specifically for governmental use, our iNovah enterprise revenue management software encompasses everything from payment acceptance and processing to balancing, deposits, and updating the general ledger. Our tailored solutions streamline the functions of your finance, IT, and revenue departments from beginning to end. Managing finances has never been more straightforward. Thanks to iNovah’s robust integration capabilities, we enable your team to maximize its potential. All of your receivables and payments can be efficiently handled from a single, centralized platform. With iNovah, revenue streams and payment channels are consolidated across the entire organization, making it your central hub for revenue activities, which will significantly reduce the time spent on reconciliations and manual updates of general ledger accounts. This innovative approach not only enhances operational efficiency but also fosters a more responsive service to your citizens.

What is EDW Energy Retail Suite (ERS)?

The Energy Retail Suite is crafted using established technological standards that guarantee reliable performance. The standout feature of our system is its impressive dependability. Leveraging EDW's n-tiered, JAVA-oriented architecture, the Energy Retail Suite offers both flexibility and scalability, facilitating rapid processing for both non-half hourly (NHH) and half hourly (HH) business operations. This includes an effective CSS adapter that enables quick transitions, significantly improving performance and enhancing your profitability. Clients often find that their need for support is minimal, as the Energy Retail Suite is developed, maintained, and upgraded according to the highest industry standards. Nonetheless, when help is necessary, EDW is committed to resolving issues promptly, fully aware that any delay in addressing software problems can hinder your revenue-generating capabilities. Our dedication to excellence allows you to concentrate on what truly matters—expanding your business and achieving your goals. Ultimately, our suite not only streamlines operations but also empowers you to reach new heights in your industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

System Innovators

Date Founded

1980

Company Location

United States

Company Website

www.systeminnovators.com/solutions/overview/

Company Facts

Organization Name

EDW Technology

Date Founded

1995

Company Location

United Kingdom

Company Website

www.edwt.org/products/energy-retail-suite-overview

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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