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What is iNymbus?

iNymbus DeductionsXchange revolutionizes the handling of disputes and deductions, achieving a remarkable 30-fold increase in speed and efficiency. This cutting-edge platform utilizes cloud robotic automation to enable the seamless uploading of denied claim packets to retail vendor portals, while also managing automatic dispute submissions for customers. By drastically reducing processing costs through the elimination of manual tasks, businesses not only recover lost revenue from previously unchallenged chargebacks and deductions, but they also enhance their overall operational efficiency and financial recovery. Furthermore, this solution empowers companies to focus on strategic growth initiatives, knowing that their deduction management process is both efficient and effective.

What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

Media

Media

Integrations Supported

Integrations Supported

First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Worldpay

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

iNymbus

Date Founded

2011

Company Location

United States

Company Website

www.inymbus.com

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Categories and Features

Chargeback Management

For Suppliers / Manufacturers / Distributors

Deduction Management

Not specified

Categories and Features

Chargeback Management

Not specified

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