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What is iNymbus?

iNymbus DeductionsXchange revolutionizes the handling of disputes and deductions, achieving a remarkable 30-fold increase in speed and efficiency. This cutting-edge platform utilizes cloud robotic automation to enable the seamless uploading of denied claim packets to retail vendor portals, while also managing automatic dispute submissions for customers. By drastically reducing processing costs through the elimination of manual tasks, businesses not only recover lost revenue from previously unchallenged chargebacks and deductions, but they also enhance their overall operational efficiency and financial recovery. Furthermore, this solution empowers companies to focus on strategic growth initiatives, knowing that their deduction management process is both efficient and effective.

What is FusionDMS?

FusionDMS is an all-encompassing software solution tailored for effectively managing disputes in community banks and credit unions. It streamlines the intake and case tracking processes for a variety of dispute types, such as debit and credit card challenges, ACH transactions, ATM disputes, checks, and remittance transfers. This tool enables staff to efficiently route cases, monitor their status, comply with Regulation E deadlines and alerts, document investigative actions, and maintain a comprehensive audit trail. The platform enhances workflow management for chargebacks, representments, and arbitration, significantly boosting the efficiency of dispute handling. A standout feature is the Chargeback Intercept, which empowers merchants to assess qualifying card disputes and offer a credit before a formal chargeback is filed. FusionDMS also works seamlessly with third-party investigators and can integrate with core systems from prominent financial technology providers like Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Financial institutions can choose to deploy the software on their own infrastructure or take advantage of FIntegrate’s AWS-hosted environment. Furthermore, FusionDMS thoroughly tracks disputes from their inception to resolution, ensuring a clear and streamlined process for all stakeholders involved. By adopting this software, financial organizations can greatly enhance their dispute resolution capabilities while also improving customer satisfaction levels. Overall, FusionDMS represents a crucial advancement in the tools available to financial institutions for managing disputes effectively.

Media

Media

No images available

Integrations Supported

Integrations Supported

Finastra
Fiserv

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

iNymbus

Date Founded

2011

Company Location

United States

Company Website

www.inymbus.com

Company Facts

Organization Name

FIntegrate Technology

Date Founded

2009

Company Location

United States

Company Website

fintegratetech.com

Categories and Features

Chargeback Management

For Suppliers / Manufacturers / Distributors

Deduction Management

Not specified

Categories and Features

Banking

Not specified

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