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What is iOps360?

Integrated Operations 360 (iOps360) is a cloud-centric platform designed for operation management, crafted by professionals in public safety. This innovative solution encompasses a wide range of features such as scheduling, time management, and status boards, making it a comprehensive tool for organizations. Drawing from over 14 years of expertise in scheduling, we provide a robust set of Scheduling tools that cater to various staffing needs, including options like ABC, ABCD, and various Days Of The Week. Additionally, our platform supports custom patterns such as Dupont Modified Dupont Charlotte Fire, self-scheduling, and personalized shift templates. Each staffing model can be tailored to meet specific requirements, incorporating elements like Availability, Hirebacks, Swaps and Trades, Kelly Days, and Leave Requests. Our users benefit from complimentary USA-based customer support, and our commitment is to deliver assistance around the clock. For quick resolutions to inquiries, our Live Chat feature is readily accessible, and customers can also reach out via email or phone whenever needed. This commitment to customer service is a cornerstone of our mission to enhance operational efficiency.

What is Fireworks?

FireWorks provides an all-encompassing solution tailored specifically for Fire Stations and EMS, featuring a cohesive workflow that enables efficient management of all departmental needs. This integrated software not only enhances operational efficiency but also links critical functions within a Fire Rescue Department, covering both Suppression and Prevention with its Pre-Plan and Inspection system. Fire crews can conduct pre-plan surveys effortlessly, working in tandem with fire inspectors as they complete their routine inspections. Important data, such as emergency contact information, knox box locations, FACP placements, and recent inspection violations, is easily accessible from any mobile device. Additionally, data modified during the Prevention stage of inspections and Suppression pre-planning is updated in real-time, providing all users with immediate access to the most current information. FireWorks distinguishes itself as the leading-edge public safety solution on the market, focusing on efficiency and collaboration within emergency management. Its commitment to continuous innovation ensures that every department is properly equipped to handle the complexities of modern public safety challenges. By integrating these capabilities, FireWorks fosters an environment of proactive preparedness and responsiveness among emergency teams.

Media

Media

Integrations Supported

Adobe Acrobat
Amazon Web Services (AWS)
Code3 Strategist
Fire Rescue Systems
Fireworks AI
GeoCivix
Geotab
Google Maps
Keystone
Microsoft Visio
National Fleet Tracking
OpenGTS
SQL Server

Integrations Supported

Adobe Acrobat
Amazon Web Services (AWS)
Code3 Strategist
Fire Rescue Systems
Fireworks AI
GeoCivix
Geotab
Google Maps
Keystone
Microsoft Visio
National Fleet Tracking
OpenGTS
SQL Server

API Availability

Has API

API Availability

Has API

Pricing Information

$4/user/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iOps360

Date Founded

2004

Company Location

United States

Company Website

iops360.com

Company Facts

Organization Name

EPR Systems USA

Date Founded

2000

Company Location

United States

Company Website

eprfireworks.com/fireworks-rms/

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

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