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What is iOps360?

Integrated Operations 360 (iOps360) is a cloud-centric platform designed for operation management, crafted by professionals in public safety. This innovative solution encompasses a wide range of features such as scheduling, time management, and status boards, making it a comprehensive tool for organizations. Drawing from over 14 years of expertise in scheduling, we provide a robust set of Scheduling tools that cater to various staffing needs, including options like ABC, ABCD, and various Days Of The Week. Additionally, our platform supports custom patterns such as Dupont Modified Dupont Charlotte Fire, self-scheduling, and personalized shift templates. Each staffing model can be tailored to meet specific requirements, incorporating elements like Availability, Hirebacks, Swaps and Trades, Kelly Days, and Leave Requests. Our users benefit from complimentary USA-based customer support, and our commitment is to deliver assistance around the clock. For quick resolutions to inquiries, our Live Chat feature is readily accessible, and customers can also reach out via email or phone whenever needed. This commitment to customer service is a cornerstone of our mission to enhance operational efficiency.

What is MRES CAD?

Transform your Communication Center into a professional environment by adopting user-friendly software that is straightforward to train on. This intuitive system produces reports that can greatly enhance your business processes, reducing stress for dispatchers. A key feature is its paperless capability, which allows Medics to change CAD status from virtually anywhere with internet connectivity. In contrast to conventional mobile applications, Medic is compatible with any device that has an internet browser, enabling users to effortlessly view Active Events and Appointments. Established in 2000, MRES CAD has consistently focused on supporting the EMS system by offering specialized EMS CAD software designed specifically for medical transport organizations. Tailored for dispatch purposes, MRES is an executable application that caters to the distinct requirements of the EMS sector. Users can conveniently access data from MRES through a searchable index, which facilitates the creation of dynamic reports for improved decision-making. Furthermore, MRES equips EMS dispatchers with the tools to efficiently enter and adjust call information into a unified database, which operates on either a local-area or wide-area network via SQL Server, ensuring operations are smooth and efficient. This thorough approach not only enhances efficiency but also positions MRES as a crucial asset for contemporary medical transportation enterprises, proving its value in the ever-evolving healthcare landscape.

Media

Media

Integrations Supported

Fire Rescue Systems
Geotab
Keystone
National Fleet Tracking
OpenGTS

Integrations Supported

Fire Rescue Systems
Geotab
Keystone
National Fleet Tracking
OpenGTS

API Availability

Has API

API Availability

Has API

Pricing Information

$4/user/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iOps360

Date Founded

2004

Company Location

United States

Company Website

iops360.com

Company Facts

Organization Name

MRESnet

Company Website

www.mresnet.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

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