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What is iOps360?

Integrated Operations 360 (iOps360) is a cloud-centric platform designed for operation management, crafted by professionals in public safety. This innovative solution encompasses a wide range of features such as scheduling, time management, and status boards, making it a comprehensive tool for organizations. Drawing from over 14 years of expertise in scheduling, we provide a robust set of Scheduling tools that cater to various staffing needs, including options like ABC, ABCD, and various Days Of The Week. Additionally, our platform supports custom patterns such as Dupont Modified Dupont Charlotte Fire, self-scheduling, and personalized shift templates. Each staffing model can be tailored to meet specific requirements, incorporating elements like Availability, Hirebacks, Swaps and Trades, Kelly Days, and Leave Requests. Our users benefit from complimentary USA-based customer support, and our commitment is to deliver assistance around the clock. For quick resolutions to inquiries, our Live Chat feature is readily accessible, and customers can also reach out via email or phone whenever needed. This commitment to customer service is a cornerstone of our mission to enhance operational efficiency.

What is Ninth Brain?

Ninth Brain Suite is an all-encompassing cloud-based solution that aids organizations like Emergency Medical Services, fire departments, air medical units, and healthcare agencies in managing workforce operations and ensuring compliance with stringent regulations. This platform consolidates and automates a variety of operational functions, such as administration, training, credentialing, and compliance, all presented in an intuitive interface. It includes a built-in Learning Management System that enables users to efficiently create, assign, and track courses along with online assessments. Furthermore, its credential management system simplifies the monitoring of professional requirements by sending automated notifications for upcoming renewals. To boost operational effectiveness, the software provides workforce scheduling features that include shift patterns, time clock capabilities, and attendance tracking to reduce reliance on manual scheduling. Additionally, it incorporates quality improvement and run log modules, vital for documenting and scrutinizing performance metrics and incident reports. Users can also take advantage of a form and checklist builder, which allows for the development of structured workflows, management of employee health records, and generation of comprehensive reports. A central calendar functionality synchronizes training schedules, events, and credential expiry dates across multiple teams, ensuring that all members are kept informed and compliant. This robust platform not only streamlines organizational operations but also supports a commitment to maintaining high standards of regulatory compliance, ultimately leading to improved service delivery and operational success.

Media

Media

Integrations Supported

Fire Rescue Systems
Geotab
Keystone
National Fleet Tracking
OpenGTS

Integrations Supported

API Availability

API Availability

Pricing Information

$4/user/month
$4/user/month No hidden fees no extra costs. All modules included
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

iOps360

Date Founded

2004

Company Location

United States

Company Website

iops360.com

Company Facts

Organization Name

Ninth Brain

Date Founded

2001

Company Location

United States

Company Website

ninthbrain.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
Point-of-Service Data
Shift Management
Supply Management

Public Safety

Not specified

Categories and Features

EMS

Not specified

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