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What is iOps360?

Integrated Operations 360 (iOps360) is a cloud-centric platform designed for operation management, crafted by professionals in public safety. This innovative solution encompasses a wide range of features such as scheduling, time management, and status boards, making it a comprehensive tool for organizations. Drawing from over 14 years of expertise in scheduling, we provide a robust set of Scheduling tools that cater to various staffing needs, including options like ABC, ABCD, and various Days Of The Week. Additionally, our platform supports custom patterns such as Dupont Modified Dupont Charlotte Fire, self-scheduling, and personalized shift templates. Each staffing model can be tailored to meet specific requirements, incorporating elements like Availability, Hirebacks, Swaps and Trades, Kelly Days, and Leave Requests. Our users benefit from complimentary USA-based customer support, and our commitment is to deliver assistance around the clock. For quick resolutions to inquiries, our Live Chat feature is readily accessible, and customers can also reach out via email or phone whenever needed. This commitment to customer service is a cornerstone of our mission to enhance operational efficiency.

What is SOMA Global Platform?

The SOMA Global Platform is a leader in the industry, delivering a cloud-native solution tailored specifically for the public safety domain. It features a comprehensive enterprise ecosystem that includes four unique cloud-based suites: critical response, incident management, courts and corrections, and administrative, all designed to effectively support our partners in public safety. These integrated suites are meticulously designed to meet the unique needs, workflows, and structures of your agency, promoting coordinated responses and seamless data exchange among personnel, agencies, and various disciplines. The platform guarantees that public safety professionals can quickly access vital information and workflows, allowing for enhanced efficiency and security in their operations. By combining four thorough suites—critical response, incident management, courts and corrections, and administrative—the SOMA Global Platform is focused on streamlining, automating, and future-proofing your communication, operational, and interoperability challenges. Furthermore, it offers a powerful array of applications and tools specifically crafted for first responders, enabling them to allocate resources in the most effective way possible, ultimately improving community safety. This comprehensive strategy solidifies the SOMA Global Platform as an essential resource in the realm of contemporary public safety operations, ensuring that agencies are well-equipped to handle the complexities of their missions. As technology continues to evolve, the platform remains committed to adapting and enhancing its services to better serve the needs of public safety organizations.

Media

Media

Integrations Supported

Fire Rescue Systems
Geotab
Keystone
National Fleet Tracking
OpenGTS
SOMA Records

Integrations Supported

Fire Rescue Systems
Geotab
Keystone
National Fleet Tracking
OpenGTS
SOMA Records

API Availability

Has API

API Availability

Has API

Pricing Information

$4/user/month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iOps360

Date Founded

2004

Company Location

United States

Company Website

iops360.com

Company Facts

Organization Name

SOMA Global

Date Founded

2017

Company Location

United States

Company Website

www.somaglobal.com/public-safety-platform/

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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