List of the Best SOMA Global Platform Alternatives in 2025
Explore the best alternatives to SOMA Global Platform available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to SOMA Global Platform. Browse through the alternatives listed below to find the perfect fit for your requirements.
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Rave Aware
Rave Mobile Safety
Empowering emergency responders for faster, coordinated crisis management.Emergency response and public safety inherently depend on cooperation among various agencies. Rave Aware equips 9-1-1 dispatchers, first responders, and emergency service organizations with essential situational awareness, vital information, and effective tools, enabling them to react more rapidly, collaboratively, and cohesively during critical events. This enhanced ability to coordinate and exchange data significantly boosts the efficiency of 9-1-1 and emergency response teams, including fire, EMS, and police, in safeguarding the caller, their communities, and the responders themselves. Given that incidents can arise unexpectedly in any location, the need for effective coordination is paramount, whether addressing a mental health crisis or a situation involving an active assailant. Rave Aware facilitates communication across different jurisdictions, allowing for advanced notifications and resource allocation. By enabling seamless interactions within the Rave platform, agencies can improve their visibility and share crucial information, ultimately leading to more effective emergency management strategies. This collaborative approach not only enhances response times but also fosters a stronger support network among various emergency services. -
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PowerDMS
NEOGOV
Streamline public safety operations, enhance community engagement effortlessly.PowerDMS serves as a comprehensive platform for public safety workforces, addressing the diverse challenges encountered by law enforcement, 9-1-1, fire, EMS, and beyond, all while streamlining internal functions and enhancing community interaction. By posting job vacancies on the public sector job board, GovernmentJobs.com, and utilizing QR codes and inbound texts, organizations can efficiently screen candidates through an automated chatbot, allowing recruiters to promptly engage and manage conversations. Additionally, our solution streamlines training documentation by offering a centralized and standardized system for managing field training records and onboarding processes. This leads to increased confidence through a uniform training program and fosters transparency in the field training experience. Simplifying operations not only saves valuable time but also alleviates potential stress, which is why digitizing your scheduling process can enhance communication and transparency throughout your team. With the ability for staff to access the most current policies from any device, organizations can easily update, distribute, and monitor these policies through a secure, cloud-based system. Furthermore, actively engaging with citizens and supporting your officers through automated software can significantly improve staff morale, creating a positive feedback loop that benefits the entire community. Ultimately, leveraging technology in these ways cultivates a more efficient, connected, and supportive environment for both public safety personnel and the communities they serve. -
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SmartCOP
SmartCOP
Transforming public safety with tailored, innovative software solutions.Regardless of your agency's scale, we provide customized software solutions specifically designed for public safety, addressing a wide range of needs. Our offerings are essential for professionals in law enforcement, dispatch, corrections, and emergency services, significantly contributing to a safer and more effective environment for both users and the communities they serve. To get started, simply select your type of agency below. SmartCOP is a financially stable division of N. Harris Computer Corporation, which operates under the umbrella of Constellation Software, Harris Inc., a parent company committed to strategically acquiring and retaining businesses rather than divesting them. Our software applications are thoughtfully developed to deliver complete integrated solutions tailored for the public safety field. Each element of our software suite utilizes a unified Master Index File, making record searches and connections seamless while reducing the necessity for redundant data entry. We prioritize maximizing value for our clients through comprehensive annual maintenance and support agreements, aimed at improving user experience and boosting operational efficiency. By choosing us, you are joining a movement to transform public safety through innovative technology, paving the way for a more secure future. -
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Adashi FirstResponse MDT
Adashi Systems
Streamline emergency responses with intuitive, all-in-one software.The early stages of responding to an emergency are crucial for maintaining safety and can greatly affect the final results. Therefore, it is imperative for public safety agencies to implement Mobile Data Terminal (MDT) software that facilitates a rapid and secure approach to the scene, fully equipped with essential data. Among the various options available, Adashi FirstResponse MDT emerges as a leading-edge tool in emergency response solutions. With its intuitive design, this software allows first responders to efficiently retrieve important information like navigation support, pre-incident strategies, and customized map layers during critical situations. This exceptional incident response platform provides public safety organizations with the detailed insights necessary for a swift, coordinated, and effective reaction. Tailored to address the typical obstacles encountered by emergency services, our MDT software boasts a unique dashboard that gathers all crucial information into a single interface. By eliminating the need to switch between multiple maps or navigate through various screens in the field, responders can maintain their concentration and efficiency when every second counts. Furthermore, by simplifying their information access, we empower them to make better-informed decisions as events unfold on the ground. This ultimately enhances the overall effectiveness of their emergency response efforts. -
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Invisum
Invisum
Empowering organizations with real-time alerts for safety.Invisum presents a comprehensive solution designed to empower organizations around the world in their fight against crime and to remain alert to emerging threats. By providing instant alerts, this system significantly improves response times and helps prevent incidents from escalating into more serious situations. Designed for a diverse range of users, including governmental agencies, large corporations, and small enterprises, our AI-driven technology can be tailored to suit specific operational needs. Moreover, it integrates flawlessly with existing security systems, enhancing the overall defense while streamlining operations. Protecting your organization is synonymous with protecting lives, highlighting the essential nature of our technology. Law enforcement agencies can leverage AI to enhance public safety effectively. Our cutting-edge tool combines geolocation with real-time alert systems, equipping officers with a comprehensive understanding of potential risks over vast areas. Through our advanced statistical analytics and live alert capabilities, law enforcement officials can quickly identify and respond to critical incidents as they occur, ensuring a safer environment for all. This holistic strategy not only boosts situational awareness but also encourages a proactive approach to crime prevention, making communities safer for everyone. In essence, adopting our solution is a step towards a more secure future. -
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Quicket
Quicket Solutions
Transforming public service with innovative, cost-effective cloud solutions.Our simple subscription model eliminates the requirement for hefty upfront investments and ongoing maintenance expenses linked to traditional on-premise server systems. By leveraging a multi-tenant cloud architecture alongside a highly flexible platform, users can deploy their services much faster than with conventional methods. Quicket emerges as a dependable partner for government entities worldwide, dedicated to providing outstanding technology that enhances public service quality while ensuring cost-effectiveness through cloud solutions. Equipped with a comprehensive Cloud Platform designed specifically for public safety, Quicket guarantees exceptional user-friendliness. The solutions offered are device-independent, enabling vital data to be captured, accessed, and analyzed in real-time from virtually anywhere. Furthermore, Quicket's groundbreaking court case management and administrative hearing solutions eliminate antiquated paper-based processes, automate numerous workflows, and facilitate seamless information sharing among all justice system partners. This forward-thinking strategy not only optimizes operations but also fosters improved collaboration among all stakeholders involved in public safety efforts. Ultimately, Quicket's innovative solutions set a new standard for efficiency and effectiveness in public service delivery. -
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AgencyWeb IWM
Orion Communications
Streamline public safety management with efficiency and precision.AgencyWeb®, IWM is an online solution designed to streamline the management of public safety personnel. Its advanced infrastructure elevates the efficiency of management practices within the public safety sector. Users can choose between a comprehensive Enterprise solution that includes all applications or the more flexible Enterprise Lite option, which allows for the addition of applications as needed. This platform serves as a hub for overseeing workforce operations, enabling the tracking of employee activities while providing insights into the financial implications of services rendered. Additionally, it automates intricate scheduling needs around the clock, ensuring that workforce efforts are reported accurately in terms of what was done, where, and the associated costs. It guarantees that qualified personnel are appropriately assigned and compensated fairly. Furthermore, it enables better control of overtime expenses while maintaining adequate staffing levels. By eliminating payroll inaccuracies that arise from manual processes, it significantly enhances operational efficiency. The system also centralizes the management of training, monitors asset returns, and facilitates asset assignments, while promoting seamless data sharing with other systems for enhanced collaboration. Overall, AgencyWeb® IWM is a comprehensive tool that enhances public safety workforce management and operational effectiveness. -
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Omnixx Force
Datamaxx Applied Technologies
Transforming public safety with seamless, innovative data solutions.Leverage Nlets, the FBI NCIC, and a variety of state resources through a remarkable collection of data access and information sharing tools specifically designed for law enforcement, criminal justice, public safety, and homeland security. Omnixx Force is crafted to support an array of user interfaces, adapting to the distinct requirements of the contemporary market. Whether accessed via conventional desktop and web applications or state-of-the-art mobile data computing and handheld devices, Omnixx Force guarantees that users can utilize the appropriate client for any given situation. It is distinguished as a feature-rich and robust client specifically tailored for advanced users. Importantly, it represents the first all-encompassing solution of its kind that functions without the need for Java or any additional installations. This groundbreaking method enables the functionality of Omnixx Force to be utilized across various devices seamlessly. Additionally, it provides a full mobile data center solution specially designed for first responders. With the introduction of Omnixx Enterprise, which includes both the Omnixx Enterprise Platform® and the Omnixx Force® suite, Datamaxx has significantly reshaped the realm of law enforcement and public safety technologies, establishing new benchmarks for efficiency and effectiveness. This transformation not only improves operational capabilities but also fosters better communication and collaboration among a range of agencies, ultimately enhancing public safety outcomes. The comprehensive nature of these tools reflects the ongoing commitment to innovation in service of those who protect and serve the community. -
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CentralSquare Public Safety Suite
CentralSquare Technologies
Streamline operations, enhance response, and save lives efficiently.The Zuercher-enhanced Public Safety Suite Pro simplifies operational workflows by integrating CAD+911, which lessens the necessity of toggling between numerous interfaces. This comprehensive solution facilitates quicker and easier dispatching of responders, while features like automated callbacks and prioritized calls significantly boost the productivity of your communication center. Consequently, this allows your team to allocate more resources to critical missions, focusing on life-saving efforts instead of extensive training or managing complicated systems. Transitioning to a managed-server model enables your agency to alleviate IT-related challenges and achieve savings exceeding 15% in total CAD costs. With a cohesive software suite, sharing essential information among responders, dispatchers, jail-booking officers, and investigators becomes seamless. You can also customize your CAD workflows with adaptable command lines, menus, dashboards, and screens to optimize operational efficiency. In the end, this cutting-edge solution not only lightens the workload but also greatly improves the overall effectiveness of public safety efforts, ultimately leading to better community outcomes. Thus, investing in this technology is a proactive step towards enhancing public safety services. -
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CommandCentral
Motorola Solutions
Streamline public safety with comprehensive insights and collaboration.The CommandCentral public safety software suite expertly integrates all information from the moment a call is received until the case is resolved, generating actionable insights, fostering collaboration by eliminating barriers, and delivering an all-encompassing view of incidents. Utilizing a cohesive cloud platform, CommandCentral gathers all incoming data and optimizes workflows through automation, making processes more efficient. The user-friendly applications are designed with consistency in mind, specifically aimed at enhancing cooperation and facilitating information sharing among teams. Moreover, intelligent correlations ensure that as each incident unfolds, the case file remains both thorough and precise. Developed in partnership with our clients, CommandCentral is crafted for easy comprehension and promotes teamwork throughout every step of the process. This holistic approach not only boosts operational efficiency but also plays a vital role in reinforcing safety measures within the community, ultimately leading to better outcomes for public safety initiatives. -
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Caliber Online RMS
Caliber Public Safety
Empowering communities through innovative, secure, and efficient reporting.Cutting-edge cloud technology enables the Caliber Records Management System (RMS) to deliver essential information to front-line officers right when they need it most. This web-based RMS is built for quick implementation, offering outstanding data-sharing features while ensuring full compliance with both State and Federal NIBRS requirements. Over 11,000 professionals in public safety and private security benefit from Caliber Online RMS, which enhances their productivity and strengthens community service efforts. A newly launched aspect of the system, Community Self-Reporting, employs the innovative online RMS Custom Forms, providing a secure web portal for the public to report non-emergency incidents. This initiative not only encourages social distancing by reducing the necessity for in-person interactions between officers and citizens regarding minor incidents but also allows agencies to keep their officers available for critical situations, hence improving overall community support and safety. Moreover, this strategy cultivates a more robust connection between law enforcement and the communities they serve, fostering public engagement and building trust. By strengthening these relationships, agencies can create a safer environment that encourages collaboration between officers and community members. -
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InTime Solutions
InTime Solutions
Empowering public safety with innovative, efficient workforce management.InTime stands as the premier software for scheduling and workforce management within the public safety realm. With a rich history spanning over 25 years in this field, InTime possesses a deep understanding of the intricate scheduling demands faced by law enforcement, corrections, dispatch, and fire departments. The platform offers a wide array of capabilities and modules, primarily focusing on Staff Scheduling, Timekeeping, and Overtime Management. Additionally, InTime features a comprehensive Wellness solution that empowers agencies to proactively manage fatigue through insightful scheduling data and an extensive resource library aimed at enhancing staff wellbeing. By utilizing InTime, agencies can boost productivity, lower operational costs, maintain compliance standards, and promote the wellness of their personnel. Our commitment to innovation, shaped by two decades of experience in the Public Safety Market, enables us to consistently refine our offerings based on customer insights, ensuring our solutions meet the specific needs of each agency effectively. Furthermore, we believe that a well-supported workforce leads to safer communities, reinforcing the importance of our mission. -
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Omnigo
Omnigo
Empowering communities with advanced safety and incident management solutions.Omnigo distinguishes itself as a leading solution for public safety, incident management, and security, serving a variety of sectors, including law enforcement, education, healthcare, and other business environments. By equipping organizations with a comprehensive suite of tools to manage the entire incident lifecycle, Omnigo software plays a crucial role in fostering safer environments. Its key modules cover detection, response, reporting, remediation, and prevention, ensuring a comprehensive strategy for incident management. Additionally, the platform optimizes evidence management processes, facilitating the preservation of the chain of custody and the efficient tracking of property from intake to disposal, with accessibility across nearly all devices. Backed by a team of former law enforcement professionals, first responders, and public safety experts, we have the specialized knowledge necessary to effectively protect your community while tailoring our efforts to meet its unique demands. This blend of advanced technology and expert insight positions Omnigo as a critical ally in advancing public safety initiatives. Ultimately, our commitment to enhancing community protection makes us a trusted partner for organizations aiming to improve their safety protocols. -
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RAD Law Enforcement Software
RAD Software
Empowering law enforcement with streamlined, compliant training solutions.RAD Software & Consulting provides a top-tier software solution tailored for law enforcement and public safety organizations, featuring a sophisticated program for police call-taking and radio dispatching that operates on a mainframe level. Whether your agency's evidence storage consists of a small closet or a large warehouse, maintaining a court-compliant database for all collected evidence is of utmost importance. Imagine the advantages of digitizing your officers' training documentation, equipped with powerful features that allow for comprehensive searches, and the ability to generate summaries, reports, and printouts to keep your training records up to date. This software greatly simplifies the management of various requirements related to training hours, certifications, refreshers, and in-service obligations that your agency needs to monitor diligently. Firearms instructors have found that this software not only meets their needs but also excels in documenting officers' performance during firearms training sessions. Furthermore, it enhances the entire record-keeping workflow, enabling more effective management of training data and ensuring compliance tracking is effortlessly maintained. By streamlining these processes, agencies can focus more on their primary mission of community safety. -
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CrimeCenter
CrimeCenter
Revolutionize law enforcement with seamless, compliant case management.Boost your capability to report, investigate, monitor, and resolve cases efficiently using advanced CrimeCenter software that complies with CJIS standards. This state-of-the-art solution promotes collaboration, enhances information sharing, and bolsters community engagement through a secure, cloud-based platform designed specifically for certified law enforcement agencies. Equip your patrol officers with a mobile-accessible, compliant system for field reporting, enabling them to tackle crimes effectively and close cases using robust case management tools. Involve your community in public safety efforts with a user-friendly Citizen Interaction Portal, which ensures open communication and transparency. Furthermore, manage use of force incidents, internal affairs, and personnel matters to maintain professional conduct and uphold high standards within your agency. Simplify the handling of criminal intelligence, keep track of organized crime activities, and link crucial information while adhering to UCR requirements. By integrating CrimeCenter, law enforcement agencies can modernize their incident and investigative case management processes, leading to better public safety outcomes. These improvements position agencies to effectively confront the complexities and demands of contemporary policing, ensuring they are prepared for any challenges that arise. -
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EIS/RMS-2
Executive Information Services
Revolutionizing records management for efficient law enforcement operations.EIS/RMS-2 is an advanced, high-efficiency records management system specifically crafted for various jurisdictions, providing a comprehensive suite of integrated modules aimed at law enforcement agencies. This state-of-the-art system meets both State and Federal reporting requirements while enhancing the speed of data collection and improving investigative capabilities. Its architecture includes a fully integrated workflow process that supports extensive reporting features and thorough search functionalities. As part of the EIS Public Safety Software Suite, EIS/RMS-2 effortlessly integrates with other modules, including CAD, Mobiles, Civil, and Jail systems. By optimizing how agencies gather, dispatch, organize, access, and share information, EIS/RMS-2 greatly improves operational efficiency. The system effectively consolidates disparate agency processes into a unified platform, thereby reducing manual tasks, standalone databases, and the complex workflow issues that many agencies encounter, which in turn boosts productivity and elevates the quality of service delivery. This innovative approach ensures that law enforcement agencies can operate more effectively in an increasingly demanding environment. -
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FirstTwo
FirstTwo
Transforming public safety with real-time intelligence and collaboration.With the exponential growth of information, tools that utilize both internal and external intelligence have become essential for those working in public safety. Most current tools, however, are limited to text, are slow to provide responses, are typically used at desks, and are accessible to only a few personnel. Imagine a scenario where officers can quickly access and visualize data on a map using any device they carry. This real-time visual access to critical intelligence allows for better decision-making both before and during incidents, as well as in their aftermath. Tasks that previously took hours can now be completed in mere minutes, and operations that were once restricted to office settings can be performed effortlessly in the field. Successful responses hinge on the ability to merge small pieces of information from various sources. FirstTwo pinpoints, prioritizes, and delivers essential facts exactly when responders need them. While certain layers of information remain confidential, they can be shared with partner agencies if needed, ensuring effective collaboration. Additionally, comprehensive development of information layers and continuous support are part of your licensing agreement, guaranteeing that your team has the necessary resources readily available. This groundbreaking approach not only fosters enhanced teamwork but also equips responders with the tools to act decisively and effectively in rapidly changing situations, ultimately improving public safety outcomes. The integration of such advanced technology marks a significant advancement in how emergency services operate. -
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PoliSys
Enforsys
Revolutionizing public safety with cutting-edge technology solutions.Enforsys leads the industry by providing innovative software and services specifically designed for professionals in public safety, whether they prefer cloud-based, hybrid, or traditional on-premises solutions. Their extensive product suite includes police dispatch systems, advanced mapping features, records management compliant with NIBRS, and support for both internal affairs and emergency services, which together ensure that the public safety sector receives comprehensive, state-of-the-art technology and 24/7 customer support from a U.S.-based team. The PoliSys 4.0 system exemplifies a highly sophisticated and fully integrated decision support tool that functions seamlessly across various jurisdictions, showcasing advanced functionalities such as computer-aided dispatch (CAD), records management systems (RMS), and mobile computing. This platform optimizes the processing of incident calls, thereby enhancing operational workflows to promote efficiency. Furthermore, PoliSys 4.0 is equipped with improved mapping and paging capabilities that greatly enhance the effectiveness of dispatch operations. It also supports a variety of third-party integrations, modules, and features, making it an adaptable solution for the contemporary demands of law enforcement. Enforsys remains dedicated to redefining the possibilities within the realm of public safety technology, setting new standards for the industry. Their ongoing commitment to innovation ensures that they continue to meet the evolving needs of their clients in a rapidly changing landscape. -
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Safera
ClouDhiti
Unlock predictive insights for enhanced crime detection efficiency.Law enforcement agencies and public safety entities around the globe leverage the Safera platform to detect, analyze, and predict criminal behavior. The architecture of the Safera Platform is designed to be secure, scalable, and flexible, making it suitable for deployment in both cloud environments and on-premises settings. Built from the ground up, Safera provides users with instant access to analytical and predictive dashboards with minimal setup required. Users can easily deploy Docker containers in their cloud or local environments, streamlining the installation process. The platform also allows seamless integration with existing enterprise systems through various data connectors, enabling users to test pre-existing dashboards with their own data. Furthermore, the AI models on the platform can be tailored to align with specific business goals. With a production launch achievable in a matter of weeks, Safera offers extensive customization options to handle different types of data, analytics, and predictive requirements, thereby ensuring versatility for varying operational needs. This remarkable flexibility and rapid deployment is what makes Safera a top choice for organizations aiming for effective crime detection and analytical solutions, enhancing their overall operational efficiency. -
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APSS Enforcer
Alert Public Safety Solutions (Alert PSS)
Empowering law enforcement with seamless, efficient information management.In the modern era, the significance of technology in law enforcement cannot be overstated, as it underscores the importance of efficient record-keeping and information-sharing in our increasingly interconnected world. The key to achieving these essential functions rests on having access to accurate and prompt records. The APSS Enforcer™ system, created by Alert Public Safety Solutions, aims to support law enforcement agencies in their ongoing quest for reliable, immediate information. This all-encompassing solution is designed for use across entire agencies, enabling the storage, retrieval, retention, management, documentation, and viewing of various records associated with law enforcement operations. It covers every phase of record creation and finalization. Utilizing the Microsoft SQL Database, the APSS Enforcer™ promotes a unified data entry system, accommodates a wide range of reporting options, and seamlessly integrates with Microsoft© applications. Consequently, it significantly boosts operational effectiveness and optimizes decision-making processes within law enforcement organizations, ultimately contributing to enhanced public safety measures. -
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digiTICKET
Saltus Technologies
Streamline citations, enhance safety, empower law enforcement.The digiTICKET eCitation platform is an effective solution aimed at improving Public Safety by enabling law enforcement personnel to quickly create and submit electronic citations. This streamlined process allows officers to reallocate time once spent on the roadside towards increased patrolling activities, thereby enhancing safety for law enforcement, offenders, and the wider community. By moving away from conventional paper ticketing, this platform addresses challenges like illegible handwriting and errors in data input, integrating citation data with Court and Records Management Systems effortlessly. Moreover, digiTICKET is capable of accurately mirroring any citation format employed by officers, covering municipal ordinances, state regulations, traffic tickets, parking infractions, and code enforcement violations. The system offers officers the adaptability to function according to their preferred workflow, making it user-friendly. Additionally, the platform supports a range of mobile devices, including durable Windows tablets and laptops. Saltus is committed to helping your agency choose the ideal device that not only fits seamlessly within your current technological framework but also meets the specific requirements of your personnel and the community they serve, ensuring maximum efficiency and connectivity. With this technology, law enforcement can enhance their operational effectiveness and community engagement. -
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CityProtect
CityProtect
Empowering communities through enhanced public safety collaboration.CityProtect, embedded within the CommandCentral Community solution, acts as a public platform aimed at improving community involvement and promoting partnerships with law enforcement agencies. This platform caters to public safety organizations that wish to become part of our network, as well as individuals looking for help and information about CityProtect.com. Serving as an essential connection between the community and public safety organizations, CityProtect.com facilitates effective communication and collaboration. While the homepage and primary navigation of CityProtect cannot be altered for individual agencies, those with specific subscription plans can enhance their agency-specific pages by adding more content and adjusting certain tip URLs on the crime map. Subscribers to the premium version of the crime map also have the ability to customize the "Submit a Tip" link for incidents and modify their agency panel. For assistance with these functionalities, users are encouraged to consult the training section provided. Moreover, individual users can conveniently set a default location by creating a home link, which significantly improves their navigation experience on the platform. This feature ensures that users can swiftly access pertinent information that is specific to their area of interest, ultimately fostering a stronger sense of community engagement and safety awareness. -
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Clearview AI
Clearview AI
Transforming law enforcement with cutting-edge intelligence and technology.We are convinced that modern law enforcement agencies must utilize the latest technological advancements to effectively conduct investigations, enhance community safety, and ensure justice for victims. To support this goal, we developed an innovative web-based intelligence platform designed for law enforcement that generates high-quality investigative leads. This platform leverages advanced facial recognition technology and boasts an extensive database of over 10 million facial images. These images have been collected from various open-source platforms, including news outlets, mugshot websites, social media, and additional accessible resources. By utilizing our solutions, law enforcement agencies can uncover vital intelligence and counteract criminal activities, providing valuable leads and insights to assist investigators in resolving both straightforward and intricate cases, ultimately improving officer safety and fostering safer environments for families and communities alike. Furthermore, our platform not only streamlines the investigative process but also promotes collaboration among agencies to tackle crime more effectively. -
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Lexipol
Lexipol
Empowering public safety with modern, compliant policy solutions.Policies are vital for guiding operations within public safety organizations. Unfortunately, many agencies rely on outdated or inadequate policies that do not reflect contemporary practices or may even contradict one another. This reliance on unsuitable policies, often borrowed from other entities or lacking specific guidance in critical areas, can leave your agency vulnerable to numerous risks, including physical, financial, and political threats. Lexipol addresses these challenges by providing detailed, state-specific policies that are developed through thorough research and expertise in public safety. Our policies comply with national standards and best practices while also aligning with pertinent state and federal laws and regulations. Additionally, we prioritize keeping your policies updated, ensuring that you maintain compliance and readiness. The innovative learning platform offered by Lexipol integrates online training, enabling you to create assignments, manage credentials, and track training hours with ease. This holistic strategy not only boosts compliance but also enhances the overall effectiveness and efficiency of your agency's operations. By adopting Lexipol’s comprehensive resources, your agency can focus on its mission while confidently navigating the complexities of public safety. -
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SAS Law Enforcement Intelligence
SAS
Transforming law enforcement efficiency through advanced intelligence integration.Revolutionize law enforcement and boost public safety by implementing a cloud-based structured framework that effectively gathers, manages, and analyzes intelligence data. This innovative system provides swift access to high-quality intelligence, essential for preventing threats, combating crime, and protecting national security. By optimizing investigative workflows, it supports a wide range of cases, from minor offenses to complex responses to significant incidents. The establishment of dedicated investigative workspaces fosters collaboration, compliance with regulations, and improved operational efficiency. Equipped with sophisticated interactive visualization tools and flexible search capabilities, analysts and investigators can construct, compile, scrutinize, and visualize pertinent data, resulting in immediate insights drawn from the most current information. Furthermore, the process of documenting findings is simplified, as users can easily capture views of search visualizations to develop comprehensive narratives using maps, timelines, networks, and other relevant elements. This functionality not only enhances understanding of all information related to a specific subject but also improves communication among all stakeholders engaged in the investigation, creating a more cohesive approach to public safety. Ultimately, this framework represents a significant advancement in the way law enforcement agencies operate, ensuring they are better equipped to address the challenges of modern crime and security threats. -
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Tyler Enterprise Public Safety
Tyler Technologies
Empowering public safety organizations with efficient, reliable solutions.Accessing crucial information efficiently and optimizing workflows allows public safety organizations to function with greater effectiveness. The Enterprise Public Safety solutions provide reliable and secure data for dispatchers, field responders, sworn personnel, command teams, and civilian staff alike. Our products ensure compliance with both state and federal laws governing public safety entities. By supplying command staff, dispatchers, and first responders with powerful tools, we bolster their capacity to respond rapidly and safeguard lives. These solutions are tailored to be both configurable and scalable, enabling each agency to customize their resources according to the unique needs of their community. The user-friendly Enterprise CAD system proficiently manages dispatch operations across various jurisdictions, serving law enforcement, fire departments, and EMS. Additionally, it is seamlessly integrated with GIS mapping, mobile computing, records management, and the broader Enterprise Public Safety suite, delivering critical information and communication that accelerate emergency response efforts. In essence, our offerings not only simplify operational processes but also equip agencies to tackle the ever-evolving challenges of public safety with confidence and agility. Ultimately, this comprehensive approach ensures that public safety organizations are better prepared to protect and serve their communities effectively. -
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Axon Fusus
Axon
Empowering communities through real-time data for safer futures.A comprehensive public safety network tailored for interconnected communities is essential. The Axon Fusus real-time crime center (RTCC) platform enables agencies to quickly deploy fully automated solutions, significantly improving their ability to respond to urgent situations with unmatched efficiency and effectiveness. Field officers enjoy instant access to vital data that can make a difference in critical moments. By aggregating video and data streams from various sources and applications, the Axon Fusus system ensures law enforcement receives the most precise intelligence promptly. It also allows for the gathering of real-time information from community members and local businesses. Through the sharing of camera footage, citizens enhance law enforcement's capacity to respond effectively to incidents. Moreover, it promotes collaboration among neighboring agencies during emergencies, natural disasters, and incidents that may cross jurisdictional lines. This innovative system empowers citizens to register their security cameras, provide live video feeds, and send multimedia tips via text messages, consequently bolstering community safety. Ultimately, such an approach not only enhances response capabilities but also cultivates a sense of involvement among citizens in fostering public safety, creating a more resilient and informed community overall. -
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FirstWatch
FirstWatch
Transforming data into actionable insights for enhanced safety.Every minute of every day, throughout various communities in North America, FirstWatch equips public safety and healthcare professionals by transforming unrefined data into immediate, actionable insights. We empower you to utilize the data you are already collecting to improve situational awareness, enhance operational effectiveness, and achieve exceptional outcomes. By monitoring important performance metrics and ensuring adherence to patient care standards, you can boost both operational and clinical productivity. Additionally, our system provides early alerts for potential threats, including chemical, biological, or radioactive incidents, as well as the emergence of epidemics or pandemics. Moreover, it aids in the rapid detection of unusual activities, criminal patterns, arson trends, and other significant occurrences, especially near high-risk areas. With FirstWatch, you gain a dependable solution customized to your specific needs, enabling you to quickly evaluate the status of any dataset and react in real-time. This capability not only ensures you are always ready to respond when it counts but also fosters a proactive approach to public safety and health management. Ultimately, FirstWatch enhances your operational readiness and effectiveness in critical situations. -
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FLIR CITY
Teledyne FLIR
Transforming urban safety through innovative, interconnected sensing solutions.FLIR CITY is an all-encompassing ecosystem designed to enhance urban intelligence through innovative solutions. By merging various products and advancements from FLIR's diverse technology sectors, it promotes improved situational awareness and data-driven operations focused on public safety. The Smart City initiatives we offer feature a variety of fixed, mobile, and portable sensing technologies, allowing communities to quickly implement and customize applications tailored to their specific needs, all managed via a unified cloud infrastructure. From monitoring roadways and intersections to safeguarding buildings, critical infrastructure, and public spaces, FLIR's smart sensing solutions are essential for the public safety frameworks of contemporary Smart Cities. The interconnectedness of these sensors enables city personnel and emergency responders to share vital information, detect incidents as they happen, gain a holistic understanding of situations, and collaborate more efficiently. Additionally, the FLIR Cloud's flexibility and scalability ensure that FLIR CITY solutions can be tailored to address the distinct needs of each community, thereby boosting overall safety and operational efficiency. This versatility positions FLIR CITY not only as a significant technological advancement but also as an indispensable ally in shaping the future of urban safety and management. As cities evolve, the role of FLIR CITY will become increasingly crucial in fostering secure and responsive urban environments. -
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Munission Permit
Munission
Revolutionizing public service through innovative collaboration and integration.Munission represents innovative solutions tailored to revolutionize government agencies, focusing on unity, collaboration, integration, and purpose. Today’s municipalities, along with the sectors of public safety and social services, encounter complex issues that necessitate robust and effective resolutions. Citizens demand improved services, self-service options, and increased transparency and accessibility in their interactions with government entities. Public safety officials face multifaceted challenges, including managing pandemics, overseeing protests, controlling crowds, and de-escalating potentially volatile situations. In circumstances where violence, fire, or personal safety is at risk, prompt interdepartmental cooperation is critical. Additionally, social service agencies are progressively utilizing sophisticated technologies to streamline case management and connect individuals with suitable programs and resources. By leveraging new federal funding and grants, these organizations are adopting platforms like Munission SSP, which accelerates their initiatives and enhances the well-being of the communities they support. As these advancements are integrated into their operations, the opportunity for greater efficiency and responsiveness in public service continues to expand, ultimately benefiting society as a whole. With each step towards modernization, the potential for transformative change within public agencies becomes increasingly attainable. -
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First Arriving Dashboards
First Arriving
Empower your team with real-time alerts and innovations.Keep your personnel more informed than ever with real-time incident alerts, seamlessly updated critical information, and a variety of integrations designed specifically for fire departments, police forces, emergency medical services, hospitals, rescue squads, local authorities, and safety organizations. Our state-of-the-art digital dashboard signage, ideal for your station, agency, or facility, offers an extensive range of services, numerous display options, and easy-to-manage content updates. While we profess a strong commitment to public safety, this is merely the beginning; our careers have been devoted to crafting some of the most innovative and captivating marketing and media solutions in the industry. Our passion is rooted in empowering brands, organizations, and associations to achieve remarkable progress in their content and marketing approaches, product introductions, workflow improvements, technological growth, brand visibility, and so much more. By working hand-in-hand with your team, we strive to enhance your potential and propel your vision into the future, ensuring you maintain a competitive edge in a constantly changing environment. With our partnership, seize the chance to broaden your capabilities and witness the transformation in your organization. Together, we can create a lasting impact that will resonate throughout your community. -
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Nixle
Nixle
Empowering communities with timely alerts for enhanced safety.Nixle is the only ENS provider exclusively focused on public safety, supporting more than 8,000 organizations within this field. Its features for social integration significantly improve outreach efforts to local residents. By leveraging multiple communication channels, Nixle enhances the likelihood that important alerts will be seen and acted upon. The platform offers ongoing updates about events that affect the community, ensuring that citizens receive timely information. In times of crisis, it employs a variety of methods, including voice calls, SMS, email, and social media, to keep the public informed. Furthermore, Nixle adopts a forward-thinking approach to managing communications surrounding incidents before, during, and after they happen, which helps maintain the safety and awareness of residents throughout any emergency situation. This extensive approach not only boosts public knowledge but also cultivates a strong sense of resilience and solidarity within the community during challenging times. Ultimately, Nixle's commitment to effective communication plays a crucial role in safeguarding community members. -
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FirstResponse911
DataTech911
Streamlining communication for efficient, coordinated public safety responses.FirstResponse911 fills the communication void between various public safety organizations. When agencies operate in proximity or frequently collaborate, it becomes essential to exchange call information promptly to ensure the most efficient and effective response. In such scenarios, quickly relaying the initial call details and subsequent updates is crucial for initiating a response and enhancing it with additional resources as necessary. By ensuring all agencies have access to the same data, misunderstandings are minimized, leading to improved management of incident responses across different jurisdictions. Additionally, FirstResponse911 equips public safety agencies with a system that automatically directs call data to relevant subscribing agencies according to predefined policies. This system mandates acknowledgment of receipt and confirms the agency's commitment to respond. In instances where multiple agencies serve a specific area, FirstResponse911 utilizes user-defined criteria to direct calls to the most suitable agency, ensuring a streamlined and effective response process. Thus, FirstResponse911 not only enhances inter-agency communication but also optimizes the overall response strategy. -
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Advanced Public Safety Software (APS)
CentralSquare Technologies
Empowering law enforcement with innovative technology for safety.In a country with a population exceeding 320 million and a diverse range of communities, law enforcement agencies are in need of state-of-the-art technology to effectively fulfill their duties. CentralSquare’s Advanced Public Safety (APS) develops groundbreaking solutions tailored for law enforcement, aiming to deliver dependable products that address both current and future demands. By partnering with these agencies, APS guarantees that the dedicated individuals protecting American citizens and their assets have access to the best tools for effective service. The intuitive design facilitates the automatic integration of driver and vehicle information into eCitation forms, allowing officers to efficiently finalize paperwork and issue citations in mere minutes. Furthermore, the functionality for capturing electronic signatures enables officers to sign documents digitally, further optimizing the workflow. This dedication to technological innovation not only improves operational efficiency but also reinforces the critical mission of ensuring public safety. Ultimately, APS’s advancements empower law enforcement to respond more rapidly and effectively to the needs of the communities they serve. -
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Everbridge Public Warning
Everbridge
Empowering agencies with insights for swift, informed responses.Everbridge provides public agencies with crucial insights to quickly assess the safety risks associated with different scenarios as they develop, enabling informed decision-making to mitigate the impact of incidents. By visualizing relevant data, intelligence, and information, authorities are equipped to execute optimal responses, resulting in better outcomes. The platform merges modern mobile alert systems with conventional communication channels, such as email, voice calls, sirens, radio, television, social media, digital signage, and opt-in address-based notifications, ensuring a wide-reaching outreach effort. This diverse strategy not only fosters better coordination but also plays a vital role in preserving public safety during emergencies or critical situations. Ultimately, the integration of various communication methods ensures that vital information reaches the public swiftly and effectively. -
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Adashi C&C
Adashi Systems
Empowering effective response with comprehensive incident management solutions.Adashi C&C acts as an all-encompassing solution for incident management, designed to enable commanders to effectively address both routine emergencies and large-scale disasters. This software for incident command provides fire and police officials with improved situational awareness, enhanced interoperability, and comprehensive tracking of accountability, which are vital for efficiently managing incidents and minimizing the chances of fatalities among personnel. It supports real-time collaboration, strategic planning, resource distribution, and detailed documentation of incidents. Public safety organizations around the world rely on Adashi C&C, and we are dedicated to continuously refining our features to enhance emergency management practices. The adaptable software can manage incidents of various types and magnitudes, featuring an interactive data dashboard that aids in making informed decisions under pressure. As we broaden our functionalities, our steadfast dedication to advancing safety and effectiveness in emergency response operations remains strong, ensuring that our users are always equipped with the best tools for their critical missions. -
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CritiCall
Biddle Consulting Group
Elevate your hiring process with customizable, efficient testing solutions.CritiCall software, part of the TestGenius Pre-Employment Testing Suite, evaluates crucial multitasking and computer skills necessary for applicants pursuing positions like 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, all of which are vital in today’s dispatch and telecommunication environment. This advanced tool allows agencies to effectively gauge the specific skills and multitasking abilities required in a technology-oriented communication context. Offering both online, unmonitored access and the option for supervised in-person testing, CritiCall provides great flexibility to organizations. Designed to seamlessly integrate into your hiring process for dispatcher and call-taker candidates, the testing system is fully automated and features a modular format that allows for customized assessments based on each agency's distinct needs. Additionally, the Test Writer function enables the design of bespoke tests in various formats, ensuring that agencies can fulfill their unique testing requirements efficiently. Consequently, CritiCall emerges as a valuable and adaptable asset for organizations aiming to refine their applicant evaluation techniques, ultimately contributing to improved public safety outcomes. -
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Tyler CAD Pro
Tyler Technologies
Empowering responders with timely information for safer communities.Crucial information readily accessible when it is needed the most. From the first contact to the conclusion of an emergency situation, both dispatchers and field officers depend on accurate, timely, and relevant information. This is where Public Safety Pro's Computer Aided Dispatch (CAD) Pro solution becomes essential. This software provides the necessary tools to facilitate informed decision-making aimed at safeguarding both community members and law enforcement agents. Ensuring safety during emergencies is of utmost importance. The CAD Pro system is designed to allow dispatchers to quickly and effectively share vital information. In critical moments, every second counts. It is essential to have a system that matches the pace of your response efforts. With CAD Pro’s user-friendly platforms, the need to waste precious seconds collecting extra information is eliminated, which markedly decreases the time needed to communicate essential updates. This improved efficiency not only enhances the management of the incident but also fosters a more unified response, ultimately bolstering the effectiveness of emergency services. Moreover, this seamless integration of information flow ensures that all team members are on the same page, leading to better outcomes in high-pressure situations. -
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DragonForce
Drakontas
Empowering teams with seamless collaboration for critical situations.DragonForce acts as a mobile solution aimed at enhancing team collaboration by offering vital command and control along with incident management features. Users can engage with the DragonForce collaborative platform via both its mobile app and web interface. Impressively, DragonForce was able to train and onboard users from Salem in under an hour, significantly improving their operations within the newly formed Emergency Operations Center to allow for real-time monitoring and responses to any incidents that arose. Furthermore, DragonForce was instrumental in the planning, execution, and oversight of security protocols for the president and his security detail as they convened with global public safety leaders. This comprehensive coordination involved various tasks, including monitoring for potential protests or riots, managing presidential security, and tracking SWAT snipers to maintain safety for all participants. The adaptability and effectiveness of this platform highlight its critical role in high-pressure situations where swift action and clear communication are essential. In essence, DragonForce not only facilitates efficient teamwork but also ensures that safety measures are meticulously implemented in complex environments. -
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Tyler Enterprise CAD
Tyler Technologies
Streamlined solutions for faster, safer emergency response coordination.In emergency scenarios, having efficient and streamlined solutions is vital for achieving quicker and safer responses. The moment a 911 call is received by a dispatch center, every second counts and can make a significant difference. To enable rapid responses, dispatchers and call-takers need a reliable tool to gather and transmit information effectively. Our CAD 911 system plays a critical role in enhancing response times while managing both single and multi-jurisdictional dispatching across law enforcement, fire departments, and emergency medical services. With immediate access to essential data, advanced mapping capabilities, and the ability to make global changes in just seconds, dispatchers and call-takers can ensure the highest level of response effectiveness. Furthermore, vital information is shared without delay among various disciplines and jurisdictions, reducing the time required to reach communication centers and agencies during emergencies. This interconnected system not only bolsters collaboration among first responders but also fosters a cohesive approach to handling emergencies more efficiently and effectively. -
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ResponderApp
Extra Duty Solutions
Streamline your off-duty management for enhanced efficiency!Responder is an innovative mobile application designed to assist public safety professionals in effectively organizing their off-duty schedules, detail assignments, and various related tasks, ensuring efficient management of their responsibilities. This tool streamlines the process, making it easier for users to stay on top of their commitments. -
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Bridge4PS
Mobility 4 Public Safety
Empowering first responders with seamless, secure communication solutions.Bridge4PS is a secure application available on mobile and desktop platforms, created specifically for first responders who require real-time communication among various teams, departments, and agencies. This innovative tool was crafted by the Mobility Acceleration Coalition under the Department of Homeland Security, which includes a group of pioneering users of mobile public safety technologies based in cities like Houston, Texas, and Los Angeles, California, and is spearheaded by Mobility 4 Public Safety. As a dedicated public safety communication platform, Bridge4PS features messaging and collaboration tools that cater to the unique requirements of first responders. Furthermore, this cloud-based solution provides free and secure functionalities designed to enhance and unify public safety communications across different organizations and jurisdictions. By ensuring seamless connectivity, Bridge4PS aims to improve the efficiency and effectiveness of emergency response efforts. -
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Mark43
Mark43
Revolutionizing public safety through seamless data integration and efficiency.Mark43 emerges as a groundbreaking software solution aimed at revolutionizing public safety operations, covering aspects such as police dispatch, investigative workflows, evidence handling, report creation, and crime analysis. With its remarkable data integration and improved efficiency for users, Mark43 merges a records management system with computer-aided dispatch, leading to enhanced response times and greater safety for first responders, while streamlining reporting processes for law enforcement agencies. This seamless integration supports real-time decision-making, ultimately boosting the overall effectiveness of public safety operations. Furthermore, by leveraging advanced technology, Mark43 empowers agencies to utilize data-driven insights, fostering a more proactive approach to crime prevention and community safety. -
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ARMS Records Management
End2End
Empowering public safety with innovative CAD/RMS solutions.ARMS offers a comprehensive CAD/RMS platform designed to cater to various Public Safety Departments. Established in 1988, this nationwide organization has successfully assisted more than 350 clients. Their expertise lies particularly in Clery Reporting and NIBRS, reflecting their commitment to public safety. With a focus on innovation and quality service, ARMS continues to be a trusted partner for many in the field. -
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PlanIt Schedule
NEOGOV
Streamline public safety scheduling with real-time flexibility and efficiency.PlanIt was specifically created to address the distinct scheduling difficulties encountered by public safety personnel on a daily basis. It offers various tools enabling the continuous editing of ambulance schedules around the clock, facilitates shift exchanges for firefighters, permits narcotics officers to self-schedule, and allows for real-time schedule viewing on any device. The Calendar Editor simplifies the process of making daily adjustments and enables the publication of long-term rotating schedules efficiently. Additionally, PlanIt enhances the time-off request process, ensuring convenience for both employers and employees by incorporating a multi-tiered approval system for reviewing submitted requests. This comprehensive approach not only streamlines scheduling but also fosters better communication and planning within public safety agencies. -
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Mutalink
Mutalink
Empowering first responders with seamless, life-saving communication solutions.We enable efficient communication between first responders and their collaborators during crisis situations, which significantly boosts safety, security, and the saving of lives. Our platform combines voice and video functionalities, allowing any agency to communicate and share vital information with partners in real-time. This capability fosters quick emergency collaboration, increased situational awareness, and effective coordination strategies. Every moment spared can mean a life saved, as breakdowns in communication and the inability to relay crucial information during critical times have led to preventable deaths. No matter where you or your team are situated, Mutualink’s interoperable communications facilitate effortless collaboration both within your agency and with others, including connections between public organizations and private security forces. It is crucial to recognize that not all interoperable communication solutions receive the Department of Homeland Security (DHS) Support Anti-terrorism by Fostering Effective Technologies (SAFETY) Act certification, highlighting the need for responsible and trustworthy communication systems. Our dedication to dependable interoperable communications not only empowers first responders but also significantly enhances the overall effectiveness of emergency response operations. In essence, our technology stands as a vital tool for improving emergency outcomes and ensuring the safety of communities. -
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IBM Intelligent Operations Center for Emergency Mgmt
IBM
Transforming emergency management with innovative, efficient, real-time solutions.An all-encompassing incident and emergency management system is crafted for both standard operations and crisis situations. This command, control, and communication (C3) structure utilizes cutting-edge data analytics combined with social and mobile technologies to improve the coordination and integration of preparation, response, recovery, and mitigation for various incidents, emergencies, and disasters. IBM partners with governmental bodies and public safety organizations worldwide to implement pioneering public safety technological solutions. The effective strategies for preparation employ the same tools used for everyday community incidents, facilitating a smooth transition into crisis management. This familiarity empowers first responders and C3 teams to act quickly and intuitively across different stages of response, recovery, and mitigation without needing specialized documentation or systems. Additionally, this incident and emergency management approach consolidates and organizes multiple information sources into a dynamic, nearly real-time geospatial framework that provides a cohesive operational perspective for all parties involved. As a result, it significantly boosts situational awareness and promotes more effective communication during critical occurrences, ultimately contributing to improved public safety outcomes. This innovative system not only enhances response efficiency but also builds stronger community resilience in the face of disasters. -
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RapidSOS
RapidSOS
Empowering public safety with real-time data solutions.Connecting crucial emergency information with public safety measures is of utmost importance. We offer cutting-edge solutions that empower public safety entities to leverage data from a range of interconnected devices and applications during emergencies. The RapidSOS Portal operates as a web-based interface that enables public safety organizations to oversee real-time incidents in their jurisdictions, providing access to training resources, management tools, and the latest information streams, such as security, telematics, and health data. A standout feature of the RapidSOS Portal, known as Jurisdiction View, offers a free service displaying active calls to an Emergency Communication Center (ECC) on a satellite map, which enhances the effectiveness of emergency response management by presenting crucial information about each caller. The design of the RapidSOS Portal focuses on equipping users with the necessary support and training materials to ensure they can effectively navigate its new features and data sources. Moreover, administrators within the organization have the capability to manage user permissions and control data access, thereby boosting operational efficiency among their teams. This comprehensive strategy is ultimately geared towards enhancing the effectiveness and outcomes of public safety responses, making communities safer and better equipped to handle emergencies. -
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CivicEye
CivicEye
Streamline justice processes with intuitive, efficient cloud solutions.CivicEye offers an innovative, cloud-based software platform tailored for law enforcement agencies and prosecutors, designed to be user-friendly and efficient. This solution significantly enhances productivity, optimizes workflows, and fosters better outcomes for the community. It serves as an intuitive public safety records management system that prioritizes speed and compliance. Specifically created for law enforcement officers, defense lawyers, and prosecuting attorneys, the judicial document system ensures seamless management of legal documentation. Furthermore, the prosecution case management system simplifies processes across the entire case lifecycle, from initial discovery to final appeals. Developed and rigorously tested by professionals in law enforcement, CivicRMS enables users to quickly boost productivity through streamlined workflows. Additionally, its interactive dashboards deliver essential data and insights, empowering users to make well-informed decisions efficiently. This combination of features not only enhances operational effectiveness but also supports a more transparent justice system. -
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New World ERP
Tyler Technologies
Elevate local government efficiency with seamless financial management solutions.New World™ ERP offers a comprehensive suite of solutions designed for municipalities, educational institutions, and counties across the country, aiming to elevate citizen services and boost operational effectiveness. The platform facilitates quick access to crucial information, streamlines reporting tasks, and incorporates efficient workflows, all intended to enhance financial transparency, support informed decision-making, and foster accountability. Integrate every aspect of local government financial management into a single, cohesive application. The general ledger features an extensive chart of accounts, encumbrance accounting, accounts payable, budget reporting, journal processing, and administration of month-end and year-end processes, alongside system management functionalities. Enhance the efficiency of licensing and permitting tasks through automation of routine operations, and utilize a comprehensive parcel management system. Users can effectively monitor and access a wealth of pertinent data from a single interface, which encompasses blueprints, maps, permits, code enforcement details, address information, and historical documents, thus significantly improving productivity and service provision while ensuring that government operations are more responsive to community needs. This integration fosters a more connected and efficient local government, ultimately benefiting the citizens they serve.