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What is iPlum?
iPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations.
Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
What is AT&T Business Messaging?
Easily send notifications to groups of up to 20,000 recipients while attaching files, images, and videos, each up to 5MB, as well as voice memos lasting up to 5 minutes. You can rest easy knowing that you will receive confirmations for sent, delivered, and read messages. Our technical support team is at your service 24/7, providing reliable assistance whenever required. Additionally, you can choose to add a messaging package for individual employees or expand up to 8,000 accounts with our attractive pricing plans. Our service integrates effortlessly with major U.S. carriers and operates smoothly on any device that supports text messaging. AT&T Business Messaging is compatible with various messaging protocols, such as SNPP, WCTP, SMTP, and TAP, guaranteeing extensive device compatibility. You can send and receive messages conveniently from almost any mobile device, allowing you to keep your professional communications separate from personal ones. This organization of communications not only enhances clarity but also boosts overall efficiency in your business operations. As a result, your team can focus more on productivity while staying connected.
Integrations Supported
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
$8.99 per user per month
Free Trial Offered?
Free Version
Pricing Information
$3 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
iPlum
Date Founded
2016
Company Location
United States
Company Website
iplum.com
Company Facts
Organization Name
AT&T
Date Founded
1884
Company Location
United States
Company Website
www.business.att.com/products/business-messaging.html
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing