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What is iPlum?
iPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations.
Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
What is AccessDirect?
Our telephone systems, which operate in the cloud, enable you to make use of your current phones, so you won't have to learn any new software to get started. We take care of the entire installation process, ensuring that your virtual phone system can be up and running by today. At AccessDirect, we focus on making a positive first impression while effortlessly connecting your customers to your team, no matter where they are, simplifying the experience for you. There are no maintenance demands or unfamiliar software to grapple with; just a streamlined virtual phone service tailored to meet your business goals. Relying on an outdated phone system can detract from your company’s professionalism and negatively affect your customer service standards. Whether you are an independent entrepreneur, a new startup, or an expanding business, we can help you present the same professional image that larger corporate phone systems offer, without the hassle of expensive equipment and complexity. AccessDirect specializes in affordable virtual business phone solutions that are customized to fit your specific requirements. With our services, you can concentrate on what truly counts: enhancing your business growth and effectively serving your clients. Ultimately, our system empowers you to maintain a high level of professionalism and efficiency in all your communications.
Integrations Supported
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
$8.99 per user per month
Free Trial Offered?
Free Version
Pricing Information
$19.95 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
iPlum
Date Founded
2016
Company Location
United States
Company Website
iplum.com
Company Facts
Organization Name
AccessDirect
Date Founded
1997
Company Location
United States
Company Website
www.messagingservice.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Online Fax
Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers