Ratings and Reviews 9,148 Ratings
Ratings and Reviews 14 Ratings
What is iPlum?
iPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations.
Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
What is MightyCall?
MightyCall offers a versatile and scalable cloud-based call center solution tailored for small and medium-sized enterprises. Join the MightyCall community and experience how our innovative Call Center system can transform the way your business communicates with clients. This unique approach to communication can significantly enhance your operational efficiency and customer satisfaction.
API Availability
Has API
API Availability
Has API
Pricing Information
$8.99 per user per month
Pricing Information
$20 per month per user
Core - $20 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access
Pro - $38 per month / user billed annually - Intelligent cloud call center:
All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
Power - $54 user/mo, billed annually - Call center solution powered by auto dialer.
Everything in Pro, plus:
- Auto dialers
- Dedicated account manager
Enterprise - $65 user/mo, billed annually
Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
- AI call screening handling
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access
Pro - $38 per month / user billed annually - Intelligent cloud call center:
All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
Power - $54 user/mo, billed annually - Call center solution powered by auto dialer.
Everything in Pro, plus:
- Auto dialers
- Dedicated account manager
Enterprise - $65 user/mo, billed annually
Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
- AI call screening handling
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
iPlum
Date Founded
2016
Company Location
United States
Company Website
iplum.com
Company Facts
Organization Name
MightyCall
Date Founded
2013
Company Location
United States
Company Website
www.mightycall.com
Categories and Features
Business Phone Systems
Call Logging
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Business Text Messaging
Not specified
HIPAA Compliant Messaging
Not specified
Second Phone Number
Not specified
Toll Free 800 Number
Not specified
Vanity Phone Number
Not specified
Virtual Phone Number
Not specified
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Business VoIP
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Call Center
Blended Call Center
Call Logging
Call Recording
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics
Call Center Infrastructure (CCI)
Not specified
Call Forwarding
Not specified
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
IVR
Call Center
Call Logging
Call Recording
Call Routing
Text to Speech
Voice Mail
Second Phone Number
Not specified
SIP Trunk
Caller ID
International Numbers
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP
Toll Free 800 Number
Not specified
UCaaS
Not specified
Unified Communications
Call Recording
Call Routing
Mobile Access
Multi-User Collaboration
Voice Mail
Vanity Phone Number
Not specified
Virtual Phone Number
Not specified