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Ratings and Reviews 0 Ratings
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What is iRecall?
iRecall® has emerged as the leading platform for client communications in the veterinary industry, enabling veterinarians to extend their expertise and care beyond their practice walls to millions of pet owners and their animals. This platform offers a seamless delivery of automated, tailored, and personalized content throughout the entire customer experience via reminders, educational initiatives, and feedback surveys.
The core features of iRecall® include Engage, Remind, and Review.
* Engage: Pet owners are empowered to take an active role in their pets' healthcare by receiving timely education and advice, with the option to create custom marketing campaigns or utilize pre-designed templates.
* Remind: A suite of straightforward text, email, and postal reminder services that ensure clients can effortlessly book, apply, or reorder services and treatments, guaranteeing that reminders reach clients every single time.
* Review: Feedback surveys that quickly gather client opinions, fostering a stream of positive online reviews in real-time.
With these features, iRecall® not only enhances communication but also strengthens the bond between veterinarians and pet owners.
What is Relatient?
A comprehensive service for reminders about medical appointments is available through voice, email, and text, offering options for rescheduling missed visits and sending recall notifications. This system ensures that both patients and staff receive immediate updates about delays, office closures, or severe weather conditions. Fully compliant with HIPAA regulations, it facilitates the secure transmission of protected health information using Relatient Messenger. By enhancing patient engagement, addressing gaps in care, reducing readmission rates, and increasing revenue through automated outreach, this solution proves invaluable. Additionally, it boasts a mobile-friendly registration and check-in process to make patient intake more efficient. As the financial responsibilities increasingly fall on patients, adapting billing practices becomes crucial, allowing for more effective collection of outstanding balances both in the office and online. The patient communication software automatically sends reminders for overdue payments and includes easy online payment links for swift transactions. Furthermore, it also allows for post-visit patient surveys that contribute to generating public reviews, thus improving the online presence and reputation of medical practices. By integrating these diverse features, healthcare providers can significantly enhance both patient satisfaction and operational effectiveness, ultimately leading to better health outcomes and a more efficient practice overall.
Integrations Supported
Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio
Integrations Supported
Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Demo for Pricing
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Virtual Recall
Date Founded
2012
Company Location
United Kingdom
Company Website
www.virtualrecall.com
Company Facts
Organization Name
Relatient
Date Founded
2012
Company Location
United States
Company Website
www.relatient.com
Categories and Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Categories and Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging