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What is iRewards?

All the essential elements to generate demand, build lasting customer relationships, and improve direct bookings are readily available to you. With strong integration across various channels, a detailed guest profile captures information from property management systems, social media, and loyalty marketing, providing insights into guest preferences and requirements that enable personalized services. This approach ensures meaningful interactions with guests at every stage of their journey, from the initial accommodation search to their arrival, during their stay, and even post-departure. At GHS, we empower hotels with innovative tools to harness new business prospects in an increasingly digital and interconnected environment. Our emphasis is on providing state-of-the-art digital solutions for the hospitality industry, designed to enhance direct business and maximize profits through effective CRM and loyalty marketing strategies. The ongoing success of our iRewards program has inspired us to create additional offerings that respond to the rapidly changing needs of the sector, helping our clients maintain a competitive edge. By keeping a close watch on market dynamics, we are committed to continuously advancing our innovations and improving the overall guest experience. Moreover, our dedication to excellence drives us to explore new technologies that can further elevate service standards in the hospitality field.

What is X2CRM?

Enhance customer journeys by refining processes and improving interactions. X2CRM provides businesses with the flexibility and control they need through a comprehensive, secure, and customizable CRM solution. This enterprise-grade platform includes essential features like Customer Relationship Management, Marketing Automation, and Workflow, covering all aspects of customer engagement. By centralizing these components into one streamlined system, organizations can break down data barriers and significantly improve their relationships with customers. With more than 20 modules available for selection, X2CRM ensures that businesses can create a cohesive experience tailored to their specific needs, offering a complete perspective on the customer journey. Each communication touchpoint can be customized and automated, guaranteeing a uniform approach across various interactions, such as emails, in-person meetings, website visits, phone conversations, events, chats, and more. In doing so, X2CRM not only enables companies to deepen their connections with customers but also contributes to increased overall satisfaction and loyalty. Ultimately, this powerful platform helps businesses thrive in a competitive landscape by prioritizing customer-centric strategies.

Media

Media

Integrations Supported

FlowUp

Integrations Supported

FlowUp

API Availability

Has API

API Availability

Has API

Pricing Information

$250.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Global Hospitality Solutions

Company Location

Philippines

Company Website

www.myghs.com/irewards

Company Facts

Organization Name

X2Engine

Company Location

United States

Company Website

reference.x2crm.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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