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What is iTms?

Initially designed as a solution for internal use, iTms has transformed into a robust system that manages the complete maintenance workflow, smoothly progressing from the initial fault reporting stage to the final invoicing process in a transparent and traceable manner. This web-based platform is characterized by its appealing entry costs and competitive incremental charges, offering users boundless scalability. Although iTms features a straightforward interface, it shines in its ability to manage service delivery with high efficiency, covering aspects such as diagnosis, dispatching, and routing to enhance productivity while effectively controlling expenses. By integrating with Google Maps, the system enables users to assign specific locations to tasks and provides real-time tracking of user movements. Furthermore, users can attach images and videos to their tasks, which serve as documentation of issues and evidence of completed work, thereby improving accountability and communication throughout the maintenance workflow. With its combination of flexibility and advanced functionality, iTms proves to be an essential resource for organizations aiming to optimize their maintenance processes. The platform's adaptability ensures that it meets the evolving needs of users as their operations grow.

What is Mobile Resource Manager?

Job Cost Inc.'s Mobile Resource Manager enhances the efficiency of field service management by minimizing the need for paperwork and manual data input. This adaptable solution is powered by Microsoft SQL and offers features such as drag-and-drop scheduling, color-coded status indicators, customizable status options, one-click access to service details, tracking of equipment and locations, along with a comprehensive service call history. Available on both iOS and Android platforms, Job Cost Inc.'s Mobile Resource Manager enables users to optimize the use of their existing resources, including subcontractors, personnel, and equipment. Furthermore, the system is designed to improve overall productivity and workflow within field operations.

Media

Media

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Sage 50

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Sage 50

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iTms

Company Website

itms.uk

Company Facts

Organization Name

Job Cost

Date Founded

1979

Company Location

United States

Company Website

www.jobcost.com

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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