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What is ibi iWay Service Manager?

iWay Service Manager (iSM) acts as a comprehensive integration solution that ensures quick access to accurate and timely information across multiple systems, processes, and stakeholders, thereby facilitating exceptional interoperability among diverse data sources. This platform empowers users to create strong and reusable business services based on existing applications, encouraging smooth application integration within a secure and scalable environment. iSM supports a wide variety of connectors, which allows for the integration of numerous services, including real-time, batch, streaming, structured and unstructured data, as well as sources from the cloud, blockchain applications, big data, social media, and machine-generated content. Its advanced transformation capabilities enable workflows to transmit and receive messages in various formats such as JSON, XML, SWIFT, EDI, and HL7, thereby enhancing both flexibility and user experience. Additionally, the platform offers RESTful API support for RAML, Swagger, and Open API, which speeds up access to crucial callable services, ultimately boosting operational efficiency and reducing response times. Through harnessing these powerful features, organizations can significantly improve their integration processes, fostering enhanced agility and more strategic decision-making, which ultimately positions them for future growth.

What is CONTACT Elements?

CONTACT Elements is an integration solution designed to optimize and harmonize business operations across various platforms, including ERP, PLM, CAx applications, and Office tools. By eliminating data silos and facilitating the seamless, automatic distribution of information, it significantly reduces the costs tied to manual data collection while enhancing the accessibility of information, which leads to faster search times. The platform boosts workflow efficiency by synchronizing processes; for instance, in engineering change management, digital workflows monitor outcome provisions, minimize downtime, and detail process chains that interlink systems like PLM and ERP. With automatic data synchronization in place, employees can readily access the latest information from all connected systems. Furthermore, CONTACT Elements advances the integration of assets and devices within IoT frameworks, promoting data-centric operations and enabling effective oversight of manufacturing systems. This comprehensive approach to integration not only simplifies operations but also equips organizations with the ability to make strategic decisions based on real-time data, ultimately fostering innovation and agility in today's dynamic business landscape.

Media

Media

Integrations Supported

JSON
Microsoft Office 2024
RAML
Swagger
XML
ibi
ibi Data Intelligence

Integrations Supported

JSON
Microsoft Office 2024
RAML
Swagger
XML
ibi
ibi Data Intelligence

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cloud Software Group

Date Founded

2022

Company Location

United States

Company Website

www.ibi.com/products/ibi-iway-service-manager

Company Facts

Organization Name

CONTACT

Date Founded

1990

Company Location

Germany

Company Website

www.contact-software.com/en/products/integration-platform/

Categories and Features

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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