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What is icibot?

ICIboT serves as a comprehensive solution for managing guest interactions throughout their entire experience. The platform's online service portals enable the placement of new orders and the handling of guest queries efficiently. With its real-time, multilingual capabilities, you can engage with guests across various locations, including lobbies and kiosks. Utilizing this singular product can enhance customer satisfaction, foster loyalty, and boost your financial performance. In addition to elevating guest satisfaction, ICIboT also plays a crucial role in driving hotel revenue. It actively promotes your establishment on guests' mobile devices before, during, and after their stay. Furthermore, it functions as a dynamic sales platform, allowing guests to explore and select services offered by your hotel. By leveraging ICI's multi-platform capabilities, you can expect to see an increase in repeat visitors and overall income. Our integration with your PMS, CRM, ERP, and analytics systems ensures that guest needs are met effectively. For more information about our innovative guest experience program, please reach out to us today. We are excited to help you transform your guest engagement strategy.

What is INNRLY?

INNRLY acts as an all-in-one platform for essential business metrics, including revenue figures, labor costs, accounts payable, and operational analytics. Its intuitive design allows users to efficiently monitor employee productivity, guest engagements, and assess budget forecasts against actual expenditures through comprehensive reporting features. By integrating vital business data, INNRLY empowers you to make strategic decisions that foster growth and success. The system provides a holistic perspective of revenue, labor, and operational statistics, enabling real-time evaluations of performance across multiple departments. You can seamlessly manage productivity at both the employee and departmental levels, ensuring high-quality guest service while maintaining budget compliance. Additionally, the platform equips your team with a centralized dashboard that brings together crucial insights related to hotel operations. INNRLY also includes advanced analytical and administrative functionalities, making it easy to access critical data on revenue and expenses, which encompasses sales, labor, payables, accounts receivable, cost tracking, guest satisfaction surveys, and more. This comprehensive approach guarantees that you have all the necessary information at your fingertips for effective management, significantly improving both operational performance and guest satisfaction. Ultimately, INNRLY is designed to elevate your business's efficiency and enhance the overall experience for your guests.

Media

Media

No images available

Integrations Supported

AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp

Integrations Supported

AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

5usd/per room/month
Free Trial Offered?
Free Version

Pricing Information

$149/month/hotel
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

icibot

Date Founded

2016

Company Location

Turkey

Company Website

icibot.com/en/

Company Facts

Organization Name

INNRLY

Date Founded

2000

Company Location

United States

Company Website

innrly.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Categories and Features

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

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