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What is inari Kitsune?

Inari has created the Kitsune Underwriting Workbench, a cutting-edge platform that harnesses data to improve the user experience throughout the underwriting process, with the goal of streamlining and expediting the management of insurance submissions and the entire policy lifecycle while ensuring accuracy and transparency. This innovative platform consolidates real-time data access and automates the processes of intake, cleansing, and validation for both structured and unstructured submission data, thus simplifying negotiations, quoting, declining, and binding policies, as well as enhancing pre-bind and post-bind operations to reduce administrative delays in workflows. Moreover, the workbench features intelligent workload management, risk assessment, and routing based on predefined guidelines and risk profiles, along with dashboards that showcase key performance indicators, offering underwriters and management valuable insights into portfolio health and operational efficiency. By employing this tool, teams can not only minimize errors but also significantly boost the speed of their operations, easily adapting to even the most complex contracts. This transformation in the underwriting process ultimately leads to improved decision-making and enhanced overall productivity for insurance providers.

What is Cara?

Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.

Media

Media

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

inari

Date Founded

2017

Company Location

Spain

Company Website

www.inari.io/kitsune-underwriting-workbench/

Company Facts

Organization Name

Oyster Technologies

Date Founded

2024

Company Location

United States

Company Website

www.getcara.ai/

Categories and Features

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

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