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What is incuTrack?

Instead of using a mix of various online and offline platforms, you can now integrate all your client information into one centralized, user-friendly database. No more dealing with unwieldy PDFs. This innovative system includes features like online inquiries, management of potential clients, application forms, and a host of additional tools. It also provides the capability to assess application forms through objective criteria for admissions purposes. The Room & Resource Scheduling module efficiently organizes the often tedious task of manually arranging room bookings and resource allocations, significantly boosting your productivity. Clients and team members will no longer waste valuable time searching for and reserving available conference rooms and equipment. Furthermore, you can track and generate reports on company finances, job creation, employment statistics, and other crucial metrics, enabling you to focus on the specific data points that matter most to your operations. Additionally, the platform includes coaching and mentoring modules designed to assist incubator staff in addressing the distinct business and developmental needs of each client. In light of the ongoing pandemic, the ability to collaborate virtually through video conferencing has become vital for effectively meeting client support requirements. This all-encompassing system not only streamlines your daily operations but also ensures you can quickly adapt to the evolving needs of clients in an ever-changing landscape. As you embrace this solution, you will find that it empowers your organization to be more agile and responsive than before.

What is The Service Manager?

Developed by Shining Brow Software, The Service Manager stands out as a state-of-the-art platform that provides organizations of any scale with exceptional control over their field service operations and job costing capabilities. Specifically designed for businesses engaged in the installation, support, servicing, and upkeep of assets, The Service Manager equips users with the tools to efficiently manage customer information, monitor service histories, coordinate and allocate tasks, track expenses, manage service contracts, create estimates, issue invoices, and undertake various other essential functions. Its primary features include preventative maintenance, contract management, service order tracking, quote generation, visual dispatching, and streamlined resource scheduling, offering a holistic approach to service management. This software not only boosts operational effectiveness but also enables teams to provide outstanding customer service, making it an invaluable asset for businesses aiming to improve their service delivery. Additionally, it helps in fostering stronger relationships with clients by ensuring that their needs are met in a timely and organized manner.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

$795.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cybergroup

Company Website

www.incutrack.com

Company Facts

Organization Name

Shining Brow Software

Date Founded

2003

Company Location

United States

Company Website

www.shiningbrowsoftware.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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