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What is inforcer?

Inforcer serves as an all-in-one management and security platform tailored for Managed Service Providers (MSPs), enabling them to efficiently market, protect, and support Microsoft 365 and Copilot on an expansive scale. By combining multi-tenant management with sophisticated threat detection and response functionalities, it helps MSPs optimize their tools, standardize configurations, and bolster security across their customer base. The 365 Manager feature equips users to set and monitor policies, avert configuration drift, assess tenant security postures, and confirm that environments comply with specified security standards. Moreover, the platform offers centralized capabilities such as streamlined user and group management, application and device deployment, and simplified onboarding and offboarding procedures, along with policy backups and integrations with Professional Services Automation (PSA) systems. In addition, Inforcer TDR delivers prompt threat detection, alerts driven by artificial intelligence, automated containment of incidents, exhaustive forensic reports, and continuous improvements to security measures. This comprehensive strategy not only heightens operational efficiency for MSPs but also cultivates increased trust and dependability in their offerings, ultimately contributing to a more secure digital environment for their clients. By leveraging these advanced features, MSPs can focus on growth while ensuring robust protection for their customers.

What is HCL BigFix Service Management?

HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding. The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes. With integrated risk analysis and mitigation, HCL BigFix Service Management enables effective governance and operational control. Its purpose-built secure multi-tenancy supports shared and multi-cloud environments, providing comprehensive data isolation across tenants and operational layers. This flexibility makes it equally well suited for enterprises and MSPs.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Dell APEX AIOps
HCL BigFix
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics
HCL iAutomate
HCL iObserve

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

inforcer

Date Founded

2022

Company Location

United Kingdom

Company Website

www.inforcer.com

Company Facts

Organization Name

HCLSoftware

Date Founded

2019

Company Location

United States

Company Website

www.hcl-software.com/bigfix/products/service-management

Categories and Features

Categories and Features

AI IT Agents

Not specified

AI-Powered ITSM Tools

Not specified

IT Service

Not specified

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Incident Management
Problem Management
Self Service Portal

MSP

Not specified

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