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What is itracks Realtime?

Discover the ultimate software for focus groups and interviews, meticulously crafted to provide an exceptional online qualitative research experience with an ideal combination of security, adaptability, and ease of use. You have the freedom to oversee your research activities from virtually anywhere and at any time that fits your schedule. Every aspect, from planning and scheduling to launching and analyzing your sessions, can be managed directly via your web browser, negating the need for additional plugins. Each subscription level includes unlimited sessions, freeing you from the pressure of time limits or extra fees for larger groups. With Realtime, researchers retain command over every stage of the process. You can conveniently set up your text or video discussions and interviews, create polls with ease, and prepare your discussion materials ahead of time. The platform also offers a waiting area for participants and private chat capabilities, along with the ability to instantly download high-quality audio and video recordings. This innovative tool not only streamlines the research process but also guarantees that you can effectively collect vital insights without hassle. Embrace this groundbreaking approach to qualitative research and elevate your data-gathering capabilities to new heights.

What is CyberFacility?

Our objective is to thoroughly understand the nuances of market research. We provide tailored services that cater specifically to the distinct requirements of your project, offering creative solutions that you might not have previously considered, facilitated through both telephone and web-based technologies to boost the effectiveness of your study. Civicom features its proprietary global audio conferencing technology platform, which is exclusively developed and supported for the advantage of our clients and customers. Unlike other firms that depend on external audio service providers, we maintain complete oversight of the quality of your audio experience. Our experienced technicians are adept at managing every facet of your in-depth interviews and focus groups, which includes performing technical checks, updating webcam trackers to keep you aware of ongoing activities, preparing all participants for discussions, and promptly addressing any technical challenges that may arise during sessions. Moreover, our dedication to client satisfaction motivates us to perpetually enhance our services and adapt to the changing demands of the market, ensuring that we remain at the forefront of innovation and excellence in our field. We strive to forge lasting partnerships with our clients through consistent communication and support throughout the entire research process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$700 per day
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

itracks

Company Location

Canada

Company Website

www.itracks.com/realtime/

Company Facts

Organization Name

Civicom

Company Location

United States

Company Website

www.civicommrs.com/idis-and-focus-groups/

Categories and Features

Market Research

Not specified

Video Interviewing

Not specified

Categories and Features

Market Research

Not specified

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