Ratings and Reviews 8 Ratings
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What is kama DEI?
kama.ai's Designed Emotional Intelligence, known as kama DEI, deeply comprehends the nuances of your client's or user's situation or inquiry, similar to how we, as humans, empathize with one another.
Our cutting-edge Natural Language Understanding (NLU) technology, along with our exclusive knowledge base and human value guidance algorithm, facilitates a remarkable level of human-like comprehension and reasoning during user interactions. The content within our knowledge base is effortlessly crafted in natural language and evaluated based on universal human values, leading to the development of an ever-evolving Virtual Agent capable of addressing inquiries from clients, employees, and other stakeholders.
The conversational pathways we create prioritize the delivery of product and service information in a manner that resonates with the communication style preferred by your product experts or client practitioners. Notably, there is no need for data scientists or programmers to be involved in this process.
kama DEI Agents are capable of engaging via our website chat interface, Facebook Messenger, smart speakers, or mobile applications, ensuring a versatile communication experience. Ultimately, our goal is to provide the right information to the appropriate audience at precisely the right moment, thereby enabling continuous client engagement, enhancing your marketing return on investment, and fostering loyalty to your brand.
This comprehensive approach ensures that your stakeholders receive timely support, contributing to a more connected and responsive customer experience.
What is B2Chat?
B2Chat is an innovative online platform aimed at elevating customer service for businesses by streamlining the chat interaction process. This application enables users to efficiently connect with customers through multiple agents, all managed from one central location. By integrating chats from various messaging services like Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp, B2Chat allows businesses to handle all customer communications fluidly and effectively. Take advantage of the chance to turn every customer interaction into a potential sale by simplifying your communication pathways, which eliminates the need to log into each service separately. Improve your team's response time with ready-to-use messages, helping both your staff and customers save precious time. Furthermore, the platform provides comprehensive reports on team performance, facilitating the analysis of critical data and empowering you to make strategic decisions that enhance your business outcomes. This holistic strategy not only boosts customer satisfaction but also fosters growth and success for your organization, paving the way for a more efficient operational model in the long run. By adopting B2Chat, businesses can ensure they remain competitive in an ever-evolving market.
Integrations Supported
Facebook Messenger
Amazon Web Services (AWS)
Instagram
LiveChat
Microsoft SharePoint
Telegram
WhatsApp
Integrations Supported
Facebook Messenger
Amazon Web Services (AWS)
Instagram
LiveChat
Microsoft SharePoint
Telegram
WhatsApp
API Availability
Has API
API Availability
Has API
Pricing Information
$399 per month (plus setup)
Free Trial Offered?
Free Version
Pricing Information
$80 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
kama.ai
Date Founded
2014
Company Location
Canada
Company Website
kama.ai/
Company Facts
Organization Name
B2Chat
Date Founded
2017
Company Location
Colombia
Company Website
www.b2chat.io
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking