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What is kpi.com Sales?

Sales. Our software is specifically designed to cater to the unique needs of your sales team, offering customizable deal flows, various pipeline stages, and real-time customer status updates. Tasks can be assigned effortlessly, and logging calls and meetings is made easy to boost overall productivity. We deliver the most straightforward solution for generating leads, qualifying them, converting opportunities, and effectively closing deals. Marketing. Broaden your reach with our all-encompassing online marketing and customer engagement tools, which encompass mass emailing, SMS, and chat capabilities. All communications can be automated and smoothly integrated with platforms such as Google G-suite, Microsoft Office 365, and numerous social media channels. Support. Efficiently manage all forms of interaction with both potential and current customers through email, phone, and live chat. We ensure that cases and support tickets are tracked, prioritized, and resolved in a timely manner. Our efficient workflow automation reduces stress for your customers as well as your support staff. Additionally, consider hiring a digital marketer who can help to develop creative brands and build a strong online customer base that surpasses the competition. Search Engine Optimization. Our expert SEO services guarantee that your website attains high visibility and a prominent position on search engine results pages, which drives increased traffic and potential new customers to your business. Moreover, we prioritize ongoing enhancements to ensure that your digital footprint remains competitive in the ever-evolving online environment. By staying ahead of industry trends, we help safeguard your market position for the future.

What is EngageBay?

EngageBay is an easy-to-use, cost-effective platform that integrates marketing, sales, and service automation, complete with a free CRM. Designed specifically for small businesses and startups, it aims to facilitate growth and efficiency. The marketing automation tools empower you to streamline your tasks, engage your audience, and reduce the time spent on mundane activities. Additionally, the sales automation features enable you to manage your contacts effectively, monitor deals, and develop a robust sales pipeline. This platform also fosters enduring customer relationships through its comprehensive features. Furthermore, you can deliver prompt assistance to your clients using the helpdesk and live chat functionalities, which allow you to efficiently track, prioritize, and resolve customer support inquiries in just a few minutes. Ultimately, EngageBay serves as an all-in-one solution for businesses looking to enhance their operational capabilities and customer service.

Media

Media

Integrations Supported

Amazon SES
DesignTork
Easyflow
Google Calendar
Google Drive
Intercom
Jotform
JustCall
Mailgun
Pabbly Connect
Plivo
Quickwork
RingCentral Automatic Call Recording
SalesScripter
Shopify
Stackreaction
Textellent
Wufoo
Zendesk
ZeroBounce

Integrations Supported

Amazon SES
DesignTork
Easyflow
Google Calendar
Google Drive
Intercom
Jotform
JustCall
Mailgun
Pabbly Connect
Plivo
Quickwork
RingCentral Automatic Call Recording
SalesScripter
Shopify
Stackreaction
Textellent
Wufoo
Zendesk
ZeroBounce

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per user, per month
Free Trial Offered?
Free Version

Pricing Information

$10.79/user/month (biennially)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KPI Software

Date Founded

2004

Company Location

United States

Company Website

www.kpi.com

Company Facts

Organization Name

EngageBay

Date Founded

2017

Company Location

United States

Company Website

engagebay.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Landing Page

A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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