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What is listening247?

Listening247® distinguishes itself as the only social intelligence platform specifically designed for accurate multilingual annotations and the effortless integration of unstructured data from a variety of non-web sources. This groundbreaking platform equips businesses to manage both structured and unstructured data effectively, going beyond social media to include internal data sources such as call center conversations, chat exchanges, and emails. Its unparalleled semantic and sentiment accuracy establishes it as a frontrunner in the industry. Although many terms like Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening are commonly used, the emerging phrase gaining popularity is Social Intelligence. This concept allows organizations to gather insights into public sentiments about their brands, competitors, stock tickers, and prominent figures. By compiling data from an extensive range of sources, including Twitter, Facebook, Instagram, blogs, forums, videos, and review sites, listening247® provides a holistic view of online discussions, thus improving strategic decision-making for its users. Organizations can effectively navigate the intricacies of social sentiment with enhanced precision, ensuring they remain agile in a rapidly changing marketplace. In a digital landscape where timely insights are critical, the capabilities of listening247® offer a vital advantage.

What is Binary Fountain?

Binary Fountain stands out as a highly regarded online reputation management solution tailored for small to medium enterprises, healthcare entities, and various businesses. Utilizing advanced Natural Language Processing (NLP) and cloud-based technology, the platform extracts valuable feedback from customers and staff through surveys, online reviews, social media interactions, and additional data sources, delivering actionable insights that organizations can leverage to enhance brand loyalty and engagement while achieving sustainable financial outcomes. Beyond just improving business metrics, Binary Fountain is dedicated to helping companies elevate their customer experience. Its services extend across multiple industries, including healthcare, hospitality, retail, financial services, and the automotive sector, ensuring a wide-reaching impact on diverse markets. This versatility makes Binary Fountain an essential partner for businesses aiming to thrive in competitive environments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DigitalMR

Date Founded

2010

Company Location

United Kingdom

Company Website

www.digital-mr.com/solutions/social-media-listening

Company Facts

Organization Name

Binary Fountain

Date Founded

2003

Company Location

United States

Company Website

www.binaryfountain.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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