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What is mDOC?

Using our claims listing page allows you to quickly rectify any inaccuracies or missing information prior to submitting your claims. Once all essential data is inputted and the necessary diagnosis and modifier codes are included, you can smoothly upload a batch of claims to Trizetto Provider Solutions® with just one click. After this step, Trizetto Provider Solutions® performs another thorough review of the claims before sending them to the appropriate payers. When insurance companies process the payments, you will receive updates on the claims that show allowed amounts, adjustments, copays, coinsurance, and deductibles. To ensure accuracy, payments are recorded in groups. Statements are generated based on your chosen frequency—whether that’s daily, weekly, or monthly—and are crafted in a clear format that patients can easily understand. This transparency significantly reduces any previous misunderstandings! In addition, the statement includes a section for credit card authorization, making it easier for patients to settle any outstanding balances and ensuring a seamless payment experience. This thoughtful approach not only enhances patient satisfaction but also streamlines your financial operations.

What is eClaims?

Streamline the claims process for your patients through an intuitive online platform. By implementing eClaims, you can impress those you serve by submitting claims on their behalf, ultimately reducing their out-of-pocket expenses while giving your practice an edge over competitors. This innovative method can also contribute to a decrease in client costs, which in turn lowers the credit card fees your practice faces. Additionally, it simplifies the process of attracting new clients while retaining existing ones, as it increases the likelihood of follow-up appointments. Upon signing up, you can benefit from complimentary marketing opportunities that can further enhance your practice's visibility. Once established, you can easily access your patients' insurance information and file claims electronically, receiving prompt feedback from insurers. There’s no requirement for specialized equipment or software to get started, making it accessible for any practice. You can also reduce credit card fees by charging clients only for the co-pays or amounts not covered by their insurance plans. Monitoring your transaction history aids in simplifying the payment reconciliation process, and you have the option to assign payments to either the healthcare provider or the patient, thus offering transparency and flexibility in billing. This efficient system not only boosts the operational capabilities of your practice but also significantly elevates patient satisfaction, ensuring a positive experience for everyone involved. Enhanced communication with patients regarding their claims can further foster trust and loyalty, making your practice their preferred choice for healthcare.

Media

Media

Integrations Supported

Clinicmaster
Google Business Profile
Google Cloud Platform
Juvonno
Microsoft 365
Microsoft Outlook
Salesforce
Skype
Zendesk
Zoho CRM

Integrations Supported

Clinicmaster
Google Business Profile
Google Cloud Platform
Juvonno
Microsoft 365
Microsoft Outlook
Salesforce
Skype
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mack Software

Company Website

www.macksoftware.com/mdoc.html

Company Facts

Organization Name

TELUS Health

Company Location

Canada

Company Website

www.telus.com/en/health/health-professionals/allied-healthcare-professionals/eclaims

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

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