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What is mDesking 360?

At the heart of mDesking 360 is mDesking, widely acknowledged as the premier solution for managing sales and desking within the industry. This forward-thinking platform adeptly identifies, assesses, and manages the myriad combinations of lender and OEM programs available, effectively highlighting extraordinary and scientifically tailored solutions for dealers and their clientele. By merging our essential data processing and calculation prowess with the sophisticated features of mDrive, mDesking 360 stands out as the most powerful and state-of-the-art digital retailing and desking solution in the market today. The full capabilities of mDesking 360 are unveiled through its varied feature functionality modules, with the collaboration of these modules setting a new benchmark for excellence in the desking arena. Notably, mDesking is the exclusive desking solution that explores, tracks, and scrutinizes a wide range of lease and finance lender program combinations, delivering unmatched insights and performance. This unique functionality not only boosts decision-making processes for dealers but also significantly enhances the overall experience for customers during the retail journey. As a result, mDesking 360 fundamentally transforms how dealers interact with financing options, ensuring better outcomes for all involved.

What is Infizo Desk?

Transform your incident management and enhance the productivity of your help desk with Infizo Desk, the leading software solution trusted across multiple industries. Seamlessly manage and prioritize help desk tickets using sophisticated functionalities like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and elevate operational efficiency. Our state-of-the-art ticketing system guarantees timely oversight and handling of help desk tickets, resulting in rapid issue resolution and heightened customer satisfaction. Tickets can be allocated to designated teams or individuals, streamlining the assignment process and fostering accountability for each action taken. Moreover, incoming emails can be automatically converted into help desk tickets, ensuring a smooth integration with your email communications. You can also set up service level agreements (SLAs) for ticket response and resolution times, assuring prompt and effective support while enriching the overall user experience. By opting for Infizo Desk, you are making a crucial advancement in refining your help desk operations, ultimately leading to a more organized and responsive service framework that benefits both your team and customers.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Entra
Okta
OneLogin
WhatsApp
Zapier
Zoho People

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$59.78 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Market Scan

Company Location

United States

Company Website

www.marketscan.com/Solutions/Dealers/mDesking

Company Facts

Organization Name

Infizo

Date Founded

2014

Company Location

India

Company Website

www.infizo.com/desk

Categories and Features

Categories and Features

Help Desk

Not specified

Incident Management

Not specified

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