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What is mEdge?

Integrate real-time location intelligence into your field operations to empower your teams in planning, scheduling, collaborating, and improving service delivery to customers. Utilize industry-standard field scenarios designed specifically for on-site tasks, allowing for quick adaptation to various operational needs. Instantly deploy new workflows and forms as necessary, making mobility for field staff more achievable than ever. With the use of simple JSON or web service APIs, you can efficiently connect your backend systems. Equip field personnel with direct access to dashboards and reports, ensuring a smooth flow of information between field activities and office operations through real-time data sharing. Enhance your decision-making capabilities by coordinating field teams effectively, which can lead to increased first-visit resolution rates. Ultimately, this strategy can elevate your business by reducing field operation costs while enhancing customer satisfaction. Additionally, this holistic approach not only streamlines workflows but also cultivates a more agile and responsive service environment, positioning your organization for future growth and success.

What is AEX Inc?

Most fiber operators cobble together five or six disconnected vendors to get from coverage planning to a paid subscriber. AEX replaces that complexity with one native platform for fiber software, field service, and network infrastructure. AEX Field Service gives technicians optimized routing, skills-based dispatch, and offline-capable mobile workflows, helping crews complete 3 to 5 installs per tech per day and cut repeat truck rolls. The moment a job is marked complete, AEX Software automatically provisions the device and triggers billing, cutting time to invoice by 60%+. Behind it all, AEX's managed network infrastructure keeps operators connected: internet exchange, middle-mile connectivity, 500+ active PoPs, and 24/7 NOC support with Tier-2 and Tier-3 coverage. Fiber providers like Ripple Fiber use AEX to scale operations, strengthen activation, and grow revenue without adding headcount or vendors.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vitamap Software Solutions

Date Founded

2010

Company Location

India

Company Website

www.vitamap.com

Company Facts

Organization Name

AEX Inc

Date Founded

2013

Company Location

United States

Company Website

www.aexinc.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Oil and Gas

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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