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What is mGage?

Mobile messaging has become a critical channel that captures widespread attention. Text messaging stands out as the most efficient and rapid method of mobile communication, achieving an impressive 98 percent open rate and an average response time of merely 90 seconds. By leveraging Communicate Pro, our cloud-based, enterprise-level campaign management tool, businesses can effectively oversee their messaging initiatives through a mix of SMS, MMS, Push, or OTT. Our robust APIs facilitate the seamless integration of messaging functionalities within existing systems and applications. Notably, 74% of mobile marketers deem SMS to be "highly effective" when incorporated into a holistic mobile marketing strategy, contrasting with only 50% who hold this view when SMS is used in isolation. Creating and developing custom mobile experiences enables businesses to engage both new and repeat customers more effectively. Moreover, utilizing messaging can significantly boost customer satisfaction while lowering operational expenses by promptly addressing inquiries, directing questions to the right channels, and providing timely transactional updates. This ultimately fosters a more efficient communication process. Consequently, investing in mobile messaging transcends being merely a strategic decision; it has become an essential requirement in the ever-evolving digital landscape. Embracing this approach positions businesses to thrive in a competitive market.

What is VIA Customers?

Engage your audience effectively with Via's all-encompassing mobile commerce solutions and experience the tangible benefits for yourself. Utilize text messaging to connect with your customers, as it offers the highest open rates among mobile alerts, allowing you to penetrate the clutter and reach them directly on the devices they use most. Customize the shopping experience for your loyal customers and learn how Push Notifications can enhance engagement compared to SMS via your tailored store app. While chatbots are typically linked to desktop interactions, your approach should focus on fostering two-way communication that feels natural and seamless on mobile platforms. Create complex multi-step automation processes that lead to finely tuned customer journeys, ensuring each interaction is meaningful. Consolidate all customer communications in a single, streamlined inbox, accommodating the messaging platforms your customers prefer. Establish flexible key performance indicators, such as click-through rates, customer retention, and revenue per message, among other metrics, to gauge your effectiveness. In addition, take control by crafting an attractive and personalized mobile application that elevates your customers' shopping experiences beyond their expectations, ultimately fostering loyalty and satisfaction. With these strategies in place, you will not only capture attention but also cultivate lasting relationships with your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

mGage

Date Founded

2009

Company Location

United States

Company Website

mgage.com

Company Facts

Organization Name

VIA

Date Founded

2019

Company Location

United States

Company Website

www.viacustomers.com

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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