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What is mTraction Survey Platform?

The mTraction Online Survey Platform serves as an eco-friendly option that enhances user interaction with a streamlined clicking process. It boasts a wide range of features such as Fraud Detection, Question Branching, Multilingual Support, Incentives and Rewards, Real-time Data Insights, a Mobile-First Survey Design approach, and strong Data Security compliant with PII, IM8, and OWASP regulations. The platform also integrates Google Data Studio for thorough data analysis. In addition, mTraction Enterprise focuses on providing solutions that are specifically designed for the advancements of Industry 4.0, which helps businesses maintain their competitive edge in an ever-changing market environment. This commitment to innovation ensures that users have access to the latest tools and technologies for their survey needs.

What is Survey360?

In the fiercely competitive landscape of global business today, the quest to attract new clientele while enhancing loyalty among current customers poses significant challenges. Contact centers are key players in achieving remarkable outcomes in this arena. But how can one effectively assess this situation? Pointel Survey360 streamlines the survey process, enabling the creation and execution of surveys to gather invaluable customer feedback and experience insights. This tool provides precise, comprehensive data regarding customer expectations and the performance of contact centers. The swift analysis of this information is instrumental in both retaining existing customers and acquiring new ones. Additionally, Pointel Survey360 has received the prestigious Gold Award for Most Innovative Technology at the 17th Contact Center World Awards, highlighting its excellence amidst a competitive field of over 2000 participants from 80 countries in the contact center sector. This recognition underscores the significant impact Survey360 can have on improving customer engagement and satisfaction.

Media

No images available

Media

Integrations Supported

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

mTraction Enterprise

Date Founded

2005

Company Location

Singapore

Company Website

enterprise.affle.com/mtraction-survey-platform

Company Facts

Organization Name

Pointel

Date Founded

1999

Company Location

United States

Company Website

www.pointel.com

Categories and Features

Survey

Not specified

Categories and Features

Survey

Not specified

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