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What is mcp-use?

MCP-Use is an open-source platform aimed at developers, offering a comprehensive suite of SDKs, cloud infrastructure, and a user-friendly control interface to aid in the development, management, and deployment of AI agents based on the Model Context Protocol (MCP). This platform supports connections to multiple MCP servers, each providing unique tool capabilities such as web browsing, file management, and specialized third-party integrations, all conveniently accessed through a singular MCPClient. Developers can create tailored agents (via MCPAgent) capable of intelligently selecting the most appropriate server for individual tasks by utilizing configurable pipelines or a built-in server management system. It simplifies essential processes including authentication, access control management, audit logging, observability, and the establishment of sandboxed runtime environments, ensuring that both self-hosted and managed MCP applications are ready for production. Additionally, MCP-Use enhances the developer experience by seamlessly integrating with popular frameworks like LangChain (Python) and LangChain.js (TypeScript), which accelerates the creation of AI agents equipped with a variety of tools. Furthermore, its intuitive architecture not only fosters creativity but also encourages developers to explore and innovate with new AI capabilities more effectively, ultimately driving the advancement of AI technology.

What is AI Autopilot?

AI Autopilot is a purpose-built AI automation platform engineered to help MSPs transition into an intelligent, fully agentic service model. Its AI-driven agents take over triage, classification, dispatching, and prioritization, ensuring tickets reach the right technician quickly and with complete contextual understanding. The system analyzes impact, SLA requirements, technician workload, and historical documentation to make precise automated decisions. Integrations with ConnectWise, Autotask, Kaseya BMS, Halo PSA, Ninja RMM, Datto RMM, IT Glue, Liongard, and Rewst create a unified automation ecosystem across the entire MSP stack. With Teams and Slack ticket creation, end users can request support from tools they already use, reducing friction and capturing accurate context instantly. AI Autopilot’s future roadmap introduces groundbreaking technologies such as MCP-based orchestration, intelligent RAG agents that learn from MSP knowledge bases, and crew-style multi-agent collaboration for complex workflows. The platform also plans deep LangChain and LangGraph integrations to support dynamic, multi-step decision trees. MSPs gain automated SLA enforcement, balanced ticket distribution, reduced labor costs, and reliable 24/7 coverage without adding headcount. Automation capabilities extend into RPA workflows, enabling cross-platform task execution triggered by AI intent. Altogether, AI Autopilot represents the next era of IT automation, giving MSPs the intelligence, scalability, and efficiency needed to compete in a rapidly evolving service landscape.

Media

Media

No images available

Integrations Supported

Autotask PSA
ChatGPT
Claude
ConnectWise PSA
IT Glue
LangChain
Liongard
Model Context Protocol (MCP)
NinjaOne
OAuth
Python
Rewst
TypeScript

Integrations Supported

Autotask PSA
ChatGPT
Claude
ConnectWise PSA
IT Glue
LangChain
Liongard
Model Context Protocol (MCP)
NinjaOne
OAuth
Python
Rewst
TypeScript

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

mcp-use

Date Founded

2025

Company Location

Switzerland

Company Website

mcp-use.com

Company Facts

Organization Name

AI Autopilot

Date Founded

2023

Company Location

United States

Company Website

aiautopilot.ai/

Categories and Features

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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