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What is moin.ai?

Boost the efficiency and ease of resolving customer inquiries with our cutting-edge AI chatbot solution. Capable of managing over 60% of questions around the clock, this tool can lead to an impressive 38% increase in your website's conversion rates. The AI continually adapts through self-learning mechanisms, ensuring consistent enhancements, and can be up and running in under two weeks. By leveraging advanced chat analytics, you can uncover essential insights into customer preferences, all while benefiting from smooth integration with your existing CRMs, live chat platforms, and APIs. Experience tangible and scalable growth in leads, conversions, and engagement with moin.ai, specifically designed for Marketing & Sales. This solution not only boosts conversion rates but also delivers instantaneous responses to inquiries about products and services at any hour. Furthermore, it effectively qualifies leads during interactions, engages potential customers, and helps them choose the best products, ultimately converting website visitors into devoted paying customers and optimizing their entire journey. Embracing moin.ai for customer service allows you to enhance customer satisfaction while refining and automating your support processes for better operational efficiency, ultimately contributing to a more streamlined business model. As a result, you will not only meet customer expectations but also exceed them.

What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

Media

Media

Integrations Supported

Bronto Marketing Platform
CoSupport AI
Constant Contact
DNN (DotNetNuke)
Google Analytics
Google Translate
HubSpot Customer Platform
Joomla!
ProProfs Chat
Shopify
Sitefinity
Squarespace
Unbounce
Weebly
WhatCounts
Zoho CRM
Zoho Checkout
Zoho Mail
Zoho Sites
iContact

Integrations Supported

Bronto Marketing Platform
CoSupport AI
Constant Contact
DNN (DotNetNuke)
Google Analytics
Google Translate
HubSpot Customer Platform
Joomla!
ProProfs Chat
Shopify
Sitefinity
Squarespace
Unbounce
Weebly
WhatCounts
Zoho CRM
Zoho Checkout
Zoho Mail
Zoho Sites
iContact

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

knowhere GmbH

Date Founded

2015

Company Location

Germany

Company Website

knowhere.to/

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

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